other
Added 2 weeks agoBilingual Customer Service Specialist
at YouSet
Remote
Responsibilities
- Performance Review: Monitor personal performance and meet daily/weekly/monthly targets.
Requirements
- Career Growth: Successfully write your broker exams (AMF and RIBO) after your first year with us. Do you have what it takes? You have at least 5 years of relevant
Benefits
- Bilingual Customer Service Specialist Are you an empathetic Customer Service Specialist? Are you looking for a rewarding opportunity in a fast-growing company? Why us? YouSet is revolutionizing the insurance industry by combining technology, data and human expertise.
- We’re on a mission to build the most user-friendly and highly rated insurance platform in Canada.
- In less than 4 minutes, our powerful technology screens the market to help you save 29% on average on your home and car insurance and get you covered instantly, online.
- To date, we’ve helped over 300,000 users shop for their insurance with an average of 4.9 stars in online reviews.
- What will you be responsible for? Client Engagement: Assist clients with their home and auto insurance needs.
- experience in customer service You’re proactive and have strong problem-solving skills You have strong oral and written communication skills in French and English You’re a quick learner with an interest in technology What’s in it for you? Competitive compensation with monthly bonus Up to 5 weeks of vacation per year Top-tier health
- benefits (health, dental, vision, etc.) & life insurance 100% remote work or downtown Montreal office space Unlimited sick and mental health days Work internationally for up to 90 days per year Paid parental leave (4 months top up) Monthly sponsored team activities and events Flexible start date (but the sooner the better!) This opportunity is for a full-time position in a high-growth company with increasing responsibilities.
Additional details
- Answer questions, provide documentation and process billing requests.