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Posted 4 hours ago

Associate Store Leader, Hyundai Seoul

at Ooon

Seoul, South KoreaOn-site

Responsibilities

  • - Support monitoring of store key performance indicator to track health of business operations
  • - Oversee FoH (Front-of-House) operations to ensure that exceptional service is provided to each and every customer
  • - Oversee inventory management and BoH (Back-of-House) processes for optimized stock levels as well as inbound and outbound product flow requirements

Requirements

  • experience in a customer-focused setting including managerial responsibilities
  • experience in a sports or fashion environment is a strong plus
  • - Working hours: This role will need to have the ability to work weekends, evenings and holidays as needed. Meet the team

Experience

  • - Act as the in-store troubleshooting expert for On's store systems and core processes Your story - 6+ years of

Additional details

  • This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) Retail team and take on the responsibility to co-lead On’s retail stores in Seoul.
  • As one of the first hires, On will rely on you to help co-define the various store operation processes.
  • You will be in charge of the store’s overall performance and delivering exceptional customer service every day.
  • You will oversee all store related operations from inventory management to IT systems to customer flows and product training, as well as all internal team related responsibilities. Your mission
  • - Continuously embrace and communicate On’s values and brand philosophy in team and customer interactions
  • - Support staff planning and hiring to build a high performing team
  • - Contribute to implementation of ongoing learning and development programs for the store team and on-the-job coaching / training as needed
  • - A collaborative team player with strong interpersonal, hospitality and communication skills
  • - An entrepreneurial spirit and exceptional organizational skills to proactively anticipate future store needs
  • - Physical Demands: This position involves constant moving, talking, hearing, reaching, grabbing, climbing stairs, and standing for consecutive hours.

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