operations
Posted May 6Facilities Operations Specialist (Handy Person)
at Upgraded
Phoenix, United StatesOn-site
Responsibilities
- Manage vendor relationships to ensure standards and budgets are being met
- Plan and maintain safety & sustainability initiatives
- Coordinate facility repair, maintenance, and daily operations for assigned office space
- Conduct daily walkthroughs of facilities, open tickets for any identified issues and use the data gathered to coordinate planned maintenance projects
- Resolve issues raised through our online ticketing system per the standards outlined
- Review calendars daily and solve conflicts, provide assistance for last minute meeting requests
- Maintain organization and cleanliness in shared spaces and storage areas
- Manage supply inventories and place necessary orders while maintaining budgets
- Coordinate and support food-related events by managing setup, organizing required assets, overseeing food delivery logistics, and providing other event support as needed.
- Collaborate in the planning, coordination, and on-site support of diverse office events and activities
Requirements
- You’re a master at Googling answers for challenges that aren’t in the playbook
- Strong interpersonal and communication skills with the ability to interact across all levels of the organization
- Associate's degree or higher is preferred 1-3 years
- experience as a technician using standard tools such as drills, leveler, and wrench required
- English is required for all positions, as it involves interacting with staff at Upgrade's offices worldwide.
Benefits
- Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit.
- We’re backed by some of the most prominent technology investors and were most recently valued at $7.3B.
- Great open office space Paid time off (PTO) 401K matching Comprehensive
- benefits package: Medical, dental, vision, life insurance & disability
- Paid parking or platinum pass
- Wellness Incentive Program
Additional details
- Upgrade helps customers move in the right direction with affordable and responsible financial products.
- With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future.
- We’re consistently recognized for our collaborative and inclusive culture.
- Most recently, we were named one of the World’s Top Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, America’s Greatest Workplaces by Newsweek, Best Startup Employer by Forbes, and Healthiest Employers by Phoenix Business Journal.
- We’re looking for new team members who get excited about designing and delivering new and better products. Come join us and help build a better financial future for millions of people. About The Role:
- Our Office and Engagement team is looking for a team member to help build a great place to work in our Downtown Phoenix contact center! This person will be responsible for the maintenance and upkeep of our beautiful office space by coordinating with vendors, business leaders, and office coordinators.
- Under the direction of the Office and Engagement Manager, this role will assist in initiatives that drive the health and safety of our workspace, as well as other engagement activities.
- Handy person - General interior maintenance - hang pictures, install equipment, repair office furniture systems
- Being a knowledgeable and helpful resource for an employee base and your direct team
- Provide a high level of customer service to our team members and vendors