customer support
Posted Aug 26, 2025Senior Customer Success Manager
at Findigs
New York, United StatesRemote
Requirements
- experience for both property managers and renters.
- A high degree of ownership, a proactive approach, and the ability to influence key stakeholders are crucial.
Benefits
- We’re growing fast – fueled by $78M in funding from the investors behind companies like Affirm, Gusto, and Uber.
- Please note, we are unable to sponsor or take over sponsorship of an employment visa at this time.
Additional details
- Who we are Findigs is on a mission to make renting work for all of us. Renting is one of life’s most critical experiences, yet the process is often slow, opaque, and unfair.
- We’re changing that by building the first end-to-end platform that turns complex screening into a seamless, high-trust
- With a data-backed product that allows our customers to make smarter, more predictable decisions, and a team dedicated to transparency and precision, we’re not just improving the rental process; we’re setting the new standard for the entire industry.
- We’re aiming to double our impact this year, and we need builders, thinkers, and problem-solvers to help us scale.
- If you’re ready to modernize one of the most essential industries, we’d love for you to be a part of it.
- The Team The core function of the Customer Success team is to ensure our clients have a seamless
- experience and get the most out of the Findigs platform.
- We are the voice of the customer internally, and the face of Findigs externally.
- Beyond day-to-day support, our team’s insights are the foundation for customer retention, product strategy, and long-term growth.
- This role will touch all parts of the customer lifecycle and collaborate closely with our Product, Engineering, and Sales teams to build a best-in-class customer experience.