Insurance Support Associate

On-site

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Responsibilities

Identify and document key case details, resolving or redirecting issues efficiently.
Maintain accurate records and follow through on client needs.
Collaborate with internal teams to ensure seamless client service.

Placing the client first in all interactions – obsession with client experience. Basic
Qualifications High school diploma or equivalent. Strong attention to detail and written communication skills. Eligibility to work in the United States. Preferred
Ability to stay focused and adapt in a fast-paced environment.

About the Role Join a fast-growing, multi-carrier insurance service team supporting clients across 46 states and 10+ lines of business.
As an Insurance Support Associate, you'll play a key role in delivering warm, professional support to our clients.
This entry-level role is designed to build foundational knowledge and prepare you for a long-term career in insurance operations.
experience in customer service, insurance, or financial services. Familiarity with home and auto insurance products. Bilingual (Spanish/English) is a plus. Compensation Hourly Rate: $20–$25/hour.
Benefits: Comprehensive health, dental, vision, 401(k), paid time off.
Career Path & Growth Opportunities Career Growth: Within your first year, you’ll have the opportunity to advance into roles that offer commission and performance-based bonuses, allowing you to significantly increase your earning potential as you grow and succeed.

You'll handle email and chat inquiries, ensuring every interaction reflects our commitment to client satisfaction.
You'll also document updates and redirect claims as needed.
You’ll have the opportunity to advance quickly through clearly defined levels, gaining new responsibilities, skills, and rewards at each stage.
Our environment means high achievers can see tangible career growth in a short time. Key
Responsibilities Deliver warm, professional support via email.
Unwavering delivery of meeting or exceeding defined accuracy and turnaround benchmarks, ensuring casework is completed with precision and speed in alignment with service-level expectations.
Qualifications Strong written communication skills.
Entrepreneurial Opportunity: Whether you’re in a corporate or agency role, you’ll have the autonomy to build your own success with the support of a national brand.
Why Join Us? Structured career development with clear progression paths.
Opportunity to work with top carriers in a dynamic, multi-state environment.