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Posted 18 hours agoAssociate IT Service Manager - Audio/Visual Systems
at Unum Group
United StatesOn-site
Requirements
- Job Specifications Bachelor’s degree, or equivalent relevant work
- Experience using Microsoft Collaboration tools, ideally Teams, Planner & Bookings
- Experience working with IT Service Management Systems, specifically ServiceNow
- Experience with producing Live productions, Camera operation, video switching & editing, audio mixing – general broadcast and streaming equipment and software with specific knowledge pertaining to ProPresenter, Blackmagic, Finalcut and Adobe Creative Suite Some
- experience and knowledge supporting Video Conferencing solutions (Crestron, Poly, Yealink, Logitech, Solstice, etc.) including, installation, support, and troubleshooting Demonstrates the ability to think critically and challenge conventional thinking Has a passion for service improvement Able to work under pressure and meet deadlines Has excellent organizational skills Able to manage sensitive and sometimes confidential information Self-motivated and able to take responsibility as well as taking a
- Physical exertion (i.e. lifting, carrying, pushing, and pulling of AV equipment and event related furniture) will be required to perform the essential job functions.
- Has the skills and ability to assess service health and bring together relevant parties to resolve service impediments impacting service performance.
- Works with IT teams as required to plan and run small to medium projects. #LI-AD1 ~IN1 Our company is built on helping individuals and families, and this starts with our employees.
Experience
- experience 1 – 2 years + in the field of audio/visual, IT Support, Public Broadcasting and/or event management.
Benefits
- From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best – both inside and outside the office.
- The base salary range for applicants for this position is listed below.
- Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $52,000.00-$101,000.00 Additionally, Unum offers a portfolio of
- benefits and rewards that are competitive and comprehensive including healthcare
- benefits (health, vision, dental), insurance
- benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All
Additional details
- Job Posting End Date: July 23 Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology.
- benefits providers, we help millions of people gain affordable access to
- benefits that help them protect their families, their finances and their futures.
- Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer
- experience and exceed the expectations people have of technology at any company — not just insurers.
- We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience.
- Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.
- Unum is changing, and we’re excited about what’s next.
- Join us. General Summary: Unum is hiring for an Associate IT Service Manager who will work as the Audio-Visual Engineer responsible for overseeing the technical operations associated with onsite event spaces and small to large seminars as well as conference room management & systems in our Columbia, SC Campus.
- In this role you will coordinate, communicate & direct all levels of the enterprise, including IT, Departmental Event Coordinators, Corporate Communication, and senior level executives to assist in the determination and performance of audio/visual & live streaming services and/or lighting needs including set up – generating designs and layouts for audio /video for events.