operations
Posted 2 hours agoPeople Operations Specialist
at Stepful
St. Louis, United StatesHybrid
Responsibilities
- - Support key annual processes including open enrollment and any HRIS migrations or implementations.
- - Manage offboarding for contractors and instructional staff - documentation, system access removal, final pay coordination, and agreement closure.
- - Track and manage program contract renewals for instructional staff - maintaining a system of record for active agreements, renewal dates, and rate structures, and partnering with Legal to ensure renewals are executed on time.
- - Support the preparation and distribution of People team communications and program materials across the full employee population.
Requirements
- About Stepful: Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—regardless of background or circumstance—launch high-demand healthcare careers.
- Our graduates, including Medical Assistants, Pharmacy Technicians, Nurses, and more, form the talent pipelines at major employers like CVS, NY-Presbyterian, HCA, Providence, and Walgreens.
- - Serve as the internal go-to for system questions, troubleshooting, and process guidance.
- experience in People Operations, HR, or a related operational role. -
- Experience supporting or managing hourly workforces, contingent workers, or high-volume contractor populations. - Strong HRIS skills - Rippling
- - Solid understanding of payroll operations, including hourly and program-based pay structures.
Experience
- What you’ll bring: - 3+ years of
Benefits
- We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare careers for those who need them most Our values: We credit much of our success to our exceptional team.
- Payroll Support - Support payroll processing for hourly and program-based instructional staff in Rippling, ensuring accurate and timely pay runs. - Manage compensation and rate changes, ensuring updates are reflected correctly in Rippling and processed on cycle. - Coordinate contractor invoice and payment workflows, including final pay processing for offboarding contractors. - Identify and resolve payroll discrepancies in partnership with Finance and the Associate Director of People Operations.
- - Own ongoing lifecycle administration: compensation changes, role or scope changes, status changes (including contractor-to-employee transitions), and record updates.
- Benefits and Compensation: - Meaningful Equity Stake - Subsidized Medical, Dental, and Vision insurance plan options - 401(k) - FSA, HSA and commuter
- benefits - Learning stipend - Open vacation policy, including: - Guidance of 15 days PTO annually - Stepful closed the last week of December - 15 work-from-anywhere days - 10 public holidays observed for 2026 The target base salary range for this opportunity is $110,000 - $120,000, and is part of a competitive total rewards package including equity and benefits.
- Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
- Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary.
- The total compensation package will also include our
- benefits package and an equity (ISOs) package.
Contact
- Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.fiercehealthcare.com/health-tech/stepful-banks-55m-scale-ai-powered-infrastructure-tackles-healthcare-staffing-shortage.
- We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list.
Additional details
- We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: - Care first: We do whatever it takes for our students to succeed. - Learn quickly: We test, learn with data, and iterate. - Build together: We win when we rely on each other. - Own it: We show up, take initiative, and show pride.
- The opportunity: Stepful is hiring a People Operations Specialist to join the People Operations team as a hands-on, execution-focused resource across a broad range of People programs and processes.
- This role sits at the intersection of HRIS administration, payroll operations, workforce lifecycle management, and People program support.
- This role will serve as the primary People Ops point of contact for our frontline workforce - coaches, instructors, and contractors - owning their lifecycle end-to-end and escalating to the Associate Director of People Operations as needed.
- Alongside that primary ownership, this role will support the execution of broader People programs and initiatives that impact the full employee population.
- This hybrid role (3 days/week at our Fenton, MO campus) reports to the Associate Director, People Operations.
- What you’ll do: HRIS & People Systems - Own administration and ongoing optimization of Rippling across contractor and instructional staff populations, with support for HQ employees.
- - Maintain high data integrity across all employee and contractor records - ensuring records are accurate, complete, and audit-ready at all times.
- - Partner with the compliance and legal teams to build and maintain Rippling workflows that capture the specific reporting requirements, classification rules, and documentation needs of our instructional workforce.
- Frontline Workforce Lifecycle - Manage onboarding workflows for contractors and instructional staff - ensuring agreements are executed, documentation is complete, and system access is in place before day one.