Training Operations Manager

Costa RicaRemote

Responsibilities

Benefits provided in accordance with Costa Rica employment regulations Opportunity to work on global clinical trials with cross‑functional teams Structured onboarding and ongoing professional development A collaborative, quality‑driven, and inclusive work environment What You’ll Be Doing Support clinical studies with up to two associated product lines and/or therapeutic areas Review training plans with the Principal Customer Education Specialist and coordinate assignment of Customer Education team

experience as a Training Operations Specialist within the Clario Education team Strong organizational and time‑management skills with the ability to prioritize tasks and manage multiple timelines Creative problem‑solving skills and flexibility to address evolving learning needs and operational challenges Strong verbal, written, and interpersonal communication skills High technical aptitude, including the ability to quickly learn new systems, software, and tools

Clario, a part of Thermo Fisher Scientific, is a leading provider of endpoint technology solutions for clinical trials.
Our Education team plays a critical role in ensuring sponsors, CROs, sites, patients, and internal teams receive high‑quality, timely, and compliant training.
The Training Operations Manager is responsible for facilitating the setup, delivery, coordination, and reporting of training services across assigned studies, while ensuring alignment with project timelines, standard work instructions, and customer expectations.
Experience administering and managing training activities within a Learning Management System Clario values collaboration, accountability, and continuous improvement.
This role offers an opportunity to contribute to impactful clinical research by ensuring training operations are delivered efficiently, accurately, and with a strong customer focus.