Own the end-to-end learner journey from first course interaction to completion, repeat engagement, and reactivation, identifying drop-offs, friction points, and opportunities to improve learner outcomes and business impact.
Drive Learner Growth & Monetization – Improve learner adoption, stickiness, and outcomes while supporting revenue expansion through improved course discovery, consumption, and progression experiences.
Deliver Core Learning Experiences – Lead the end-to-end development of features that enhance course creation, consumption, progress tracking, and learner success at scale.
Champion UI/UX Excellence – Partner closely with design and engineering to deliver intuitive, accessible, and mobile-friendly learning experiences with a strong emphasis on usability and performance.
Experiment & Optimize – Design, execute, and analyze A/B tests to validate hypotheses, improve engagement metrics, and optimize learner journeys across web and mobile.
Scale & Reliability – Continuously improve platform scalability, performance, and reliability to support a large and growing learner base.
Collaborate Cross-Functionally – Work across engineering, design, data, marketing, and customer-facing teams to drive adoption and elevate learner satisfaction.
Own Outcomes, Not Just Features – Deliver measurable improvements in learner engagement, retention, completion rates, and overall platform growth.
Requirements
About us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale.
experience for our customers and their audiences.
This role will be responsible for improving engagement, retention, and completion rates through thoughtful product strategy, strong execution, and a deep emphasis on UI/UX excellence.
This role requires a strong learner-centric mindset, the ability to work with data at scale, and comfort operating in a fast-paced, high-impact environment.
experience into a best-in-class learning platform by driving adoption, engagement, and outcomes for learners across a global user base.
UX-Obsessed for Learning – You bring a strong UI/UX sensibility focused on learner journeys, content discovery, progress tracking, and habit formation, with a track record of delivering intuitive and delightful learning experiences.
What You’ll Bring - 8+ years of Product Management experience, with a strong focus on B2C or B2B2C learning platforms serving 2M+ monthly active users. - Proven track record of shipping impactful product features that drive measurable improvements in learner engagement, completion, retention, and business growth. - Deep understanding of UI/UX principles for learning experiences, with the ability to partner closely with design teams to deliver intuitive, accessible, and high-quality user journeys. -
Experience driving creator growth and monetization within subscription, marketplace, or creator-led business models. - Familiarity with SaaS and creator platform growth levers, including creator activation, engagement loops, retention, lifecycle optimization, and audience monetization.
We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey.
Join us at High Level, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers.
Benefits
What You’ll Do Own the Creators Product Vision & Strategy – Define and execute the roadmap for HighLevel’s Courses platform, serving 1.1M+ monthly active learners, with a strong focus on engagement, completion, and long-term retention in a B2B2C environment.
Strategic and Execution-Focused – You can define a clear product vision for a learning platform while staying deeply involved in execution to ensure ideas translate into real impact.
Bonus: You have worked on a highly polished B2C learning or content platform with 2M+ monthly active users, and can clearly articulate
The salary range for this position is $175000 - $244500 annually. #LI-Remote #LI-AV1
Additional details
Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale.
By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily.
With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our people With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership.
We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide.
Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our impact Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support.
Behind those numbers are real people building independence, expanding opportunity and creating measurable impact.