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customer support

Posted Aug 15, 2024

Customer Success Manager - Commercial

at CaptivateIQ

GlobalRemote

Requirements

  • Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures, we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.
  • You’ll be empowered to deploy AI agents to automate manual workflows, allowing you to scale

Benefits

  • We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges.

Additional details

  • CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance.
  • Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.
  • About the Role We’re looking for a Commercial Customer Success Manager to join our high-growth team as a strategic orchestrator.
  • This isn't a check-the-box position; you will lead a dynamic portfolio of 50-75 accounts, acting as a trusted partner to navigate complex organizations from technical admins to the C-suite.
  • By blending data-driven storytelling with sharp commercial execution, you will drive measurable business transformation, adoption, and expansion.
  • We value disciplined, team-first individuals ready to leverage modern tools to redefine the industry standard.
  • If you’re passionate about helping customers achieve their goals and can navigate from comp admin to CFO, this role is for you.

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