other
Posted 1 hour agoBusiness Systems Analyst, Prior Authorization Technology
at Natera
United StatesRemote
Responsibilities
- ● Support user acceptance testing, workflow validation, issue identification, and bug reporting prior to implementation or go-live.
Requirements
- This individual will help translate operational needs into clear business requirements, partner with technical teams to support scalable solutions, and ensure Prior Authorization workflows are optimized across systems such as Salesforce, automation tools, payer portals, and related technology platforms.
- The ideal candidate brings strong prior authorization and revenue cycle knowledge, excellent communication skills, technical aptitude, and the ability to manage competing stakeholder perspectives while keeping projects organized and moving forward.
- This role may work with or support initiatives involving, but not limited to: ● Salesforce ● Jira ● Miro
- ● Draw.io or similar process-mapping tools
- *Hands-on coding or system development is not required, but candidates should be comfortable understanding how systems interact, how data and workflow dependencies affect builds, and how to communicate effectively with engineering teams.
- experience in Prior Authorization, Revenue Cycle, Billing Operations, healthcare operations, or a closely related operational function.
- ● Strong understanding of prior authorization workflows, preferably within lab, diagnostics, biotech, or healthcare revenue cycle environments.
- ● Demonstrated ability to gather business
- ● Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical audiences.
- Experience working with Salesforce or similar CRM/workflow platforms. ●
- Experience using Jira or similar ticketing/project tracking tools. ●
- Experience with Miro, Draw.io, Visio, Lucidchart, or similar process-mapping tools.
- ● Familiarity with Agile, Scrum, or structured project management methodologies. ●
- Experience supporting UAT, implementation readiness, workflow validation, or operational change management.
- ● Basic familiarity with SQL, Snowflake, reporting tools, or data workflows is a plus, but not required.
- Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health.
Benefits
- The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.
- Austin, TX $85,100 — $106,400 USD OUR OPPORTUNITY
- Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
- benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
- Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other
- benefits include pregnancy and baby bonding leave, 401k benefits, commuter
Contact
- For more information, visit www.natera.com .
- Link: https://www.natera.com/notice-of-data-collection-california-residents/
- Please be advised that Natera will reach out to candidates with a @ natera.com email domain ONLY.
Additional details
- Natera is seeking a Business Systems Analyst, Prior Authorization Technology to support a newly formed team within Billing Operations focused on Prior Authorization technology initiatives.
- This role will serve as a strategic liaison between Prior Authorization operations, engineering, automation partners, and cross-functional stakeholders to ensure technology enhancements are thoughtfully designed, clearly documented, properly tested, and aligned to end-to-end operational workflows.
- This is not a traditional production-based Prior Authorization role.
- It is a highly cross-functional, process-oriented role focused on workflow design, business requirements, technology enablement, UAT, issue resolution, documentation, and operational change management. About the Team
- The Prior Authorization Technology Team was created to improve alignment between Prior Authorization operations and technology partners.
- As PA continues to invest in systems, automation, and workflow enhancements, this team ensures that initiatives are properly scoped, operationally sound, scalable, and aligned across upstream and downstream teams.
- The team serves as the bridge between PA stakeholders, operation teams and technical partners, helping ensure seamless communication, thoughtful execution, workflow optimization, and measurable operational impact. Key Responsibilities
- ● Serve as a liaison between Prior Authorization operations, engineering teams, automation vendors, and other cross-functional partners to support technology-driven initiatives.
- requirements for system enhancements, workflow changes, automation opportunities, and new functionality requests.
- ● Partner with PA operational leaders and frontline subject matter experts to understand current workflows, pain points, process gaps, and desired future-state solutions.