Sales Administrator, Aviation

On-site

Requirements

What We’re Looking For You have a High School Diploma or equivalent.
Qualifications in Business Administration, Supply Chain, or a related field are required, with a tertiary degree or diploma in Business, Logistics, or Aviation Management preferred. You have proven
experience in sales administration, customer service, or order management, preferably within the aviation, automotive, or industrial sectors. You have
experience managing urgent or time-critical customer requests, including Aircraft on Ground (AOG) order processing. You have
experience coordinating with freight providers and preparing export and shipping documentation.
You are proficient in using ERP systems for order processing, customer record management, and sales administration.
You are able to work effectively under pressure and confidently manage time-critical situations, including Aircraft on Ground (AOG) requirements.
You have a solid understanding of basic financial processes, including invoicing and payment administration.
You are proficient in Microsoft Office Suite, particularly Excel and Word, as well as ERP systems.

You take a proactive approach to your work and identify opportunities to improve processes and enhance operational efficiency. #LI-KB3 Goodyear is one of the world's largest tire companies.

For more information about Goodyear and its products, go to www.goodyear.com/corporate Goodyear is an equal employment opportunity employer.

The Sales Administrator is responsible for delivering end-to-end sales administration support to the Goodyear Aviation ANZ business.
The role ensures accurate and timely order processing, proactive customer communication, and effective coordination with logistics, finance, and product support teams.
As a key point of contact, the Sales Administrator helps maintain high levels of customer satisfaction and confidence by ensuring seamless order fulfillment, particularly for time-sensitive aviation orders and Aircraft on Ground (AOG) requirements.
What We’re Looking For Order & Quote Management You will process sales orders, quotations, and invoices accurately and within required timeframes.
You will validate pricing, product availability, and customer account details before processing orders.
You will monitor open orders and proactively follow up on backorders to ensure timely resolution.
You will support the efficient handling of urgent orders, including Aircraft on Ground (AOG) requirements.
Customer Support You will serve as a key point of contact for Goodyear Aviation ANZ customers.
You will respond promptly and professionally to customer enquiries relating to orders, pricing, deliveries, and account matters.
You will provide clear guidance to customers on payment processes and banking information.