Service Now ITOM & CMDB Governance Specialist

On-site

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Responsibilities

Responsibilities - Define and maintain CMDB governance framework, policies, and standards - Ensure accuracy, completeness, and integrity of Configuration Item (CI) data - Establish and enforce data quality KPIs and accountability across IT teams - Drive operational performance of CMDB and ITOM practices against defined targets - Monitor and remediate data quality issues and inconsistencies - Manage and optimize ServiceNow ITOM capabilities (Discovery, Service Mapping, Event Management) - Drive automation

From VR/AR solutions to cutting-edge flight simulation, you’ll work alongside brilliant minds in a rewarding and supportive environment with opportunities to learn and grow every day.
experience in IT with a focus on CMDB, Configuration Management, or ITOM ServiceNow certifications (ITOM, CMDB) Hands-on
experience with ServiceNow CMDB and ITOM modules Strong knowledge of CMDB data models and CI lifecycle management Prefered
Qualifications Bachelor’s degree in Computer Science, Information Systems, or related field CDSM certification
Experience with CSDM and Service Mapping Understanding of Discovery, Service Mapping, and reconciliation rules Strong analytical and data quality management skills experience match the

Our Technology & Product Development teams transform bold ideas into immersive, world-class solutions.
With a career that blends flexibility, creativity, and impact, you’ll play a vital role in driving next-generation tech solutions for the moments that matter most.
At CAE, our Technology & Product Development team is dedicated to shaping the future with immersive systems and pioneering technologies that elevate safety and readiness worldwide.
Simply put, you’re empowered to tackle challenges with a team that embraces bold ideas and a commitment to safety and excellence on a global scale.
With a career that blends flexibility, creativity, and impact, you’ll play a vital role in an innovative and collaborative team, driving next-generation tech solutions for the moments that matter most. Key