Ensure adherence to objectives, operating policies and procedures, and strategic action plans by aligning goals around business plans Responsible for training and monitoring productivity of Intake Management processes and procedures to ensure tasks are completed within SLA Act as a change agent while initiating various projects with the view of leading and guiding the organization towards a robust future Implement and ensure adherence to operating policies and procedures established, including government
Requirements
experience related to customer service.
Experience developing high-performing teams in the day-to-day functions of billing, collections, or customer service Broad knowledge of federal and state
requirements relating to healthcare management Strong ethics and a high level of personal and professional integrity Strong computer proficiency with Microsoft Office and Databases Bachelor’s degree preferred; however, will consider equivalent job
experience Passionate about customer service Excellent problem-solving skills focused on identifying and implementing solutions for customers Effective communication skills with strong oral, written, and persuasive abilities to work with people at all levels in the organization Exceptional organizational skills with a high level of attention to detail and the ability to multitask Results-driven, self-starter who is highly motivated and able to troubleshoot challenges on the fly Proven track record of
Benefits
This position reports directly to the Director of Operations, RCM Intake Management and is responsible for supervising the day-to-day functions of the Intake Management team to achieve optimal results for our clients while ensuring compliance to Medicare, Medicaid and Private insurance
experience related to health care revenue cycle management, preferably in the HME/DME industry. Minimum of 2 years’
Knowledgeable of Medicare, Medicaid and Private Insurance billing and qualification/documentation guidelines Robust supervisory competencies in the areas of leadership and team development; including coaching, mentoring and situational assessment skills.
benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members.
benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance.
Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.
Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.
At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
A reasonable estimate of the current base range for this position is: $50,000 - $62,000 For remote positions located outside of the US, pay will be determined based the candidate’s geographic work location, relevant qualifications, work experience, and skills.
Additional details
requirements and RCM policies and procedures. Responsible to update current policies/ procedures needed for improved compliance and financial results. Let’s talk about
Responsibilities Provide leadership, communication, and motivation, while supervising the day-to-day functions of the Intake Management Revenue Cycle team Oversee performance management and development of direct report team members; coaching staff and assuring output levels are achieved with minimal errors.
responsibilities as assigned. Let’s talk about Qualifications and
Joining us is more than saying “yes” to making the world a healthier place.
It’s discovering a career that’s challenging, supportive and inspiring.
Where a culture driven by excellence helps you not only meet your goals, but also create new ones.
We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.
If this sounds like the workplace for you, apply now! We commit to respond to every applicant.