customer support
Posted 6 hours agoCustomer Support Specialist
at ezyVet
Auckland, New ZealandOn-site
Requirements
- experience working with ezyVet in clinic, or just in clinic
- experience in general! Ability to form part of our Support roster that will include weekends every 4-5 weeks Be willing to join a shift pattern that consists of either 6am-3pm or 10am-7pm and are evenly assigned 3 months in advance – We do our best to roster based on preference however having flexibility would be preferable A thirst for helping businesses succeed - commerce, business and economics majors do well here as do vet nurses and animal health related backgrounds with a passion for technology.
Benefits
- Coffee + Fruit + Food Truck Friday Dog friendly office Fully subsidized Southern Cross Health insurance Career pathways that will take you places if you are willing and able Why IDEXX?
- At IDEXX, you will be supported by competitive compensation, incentives, and
Additional details
- Are you looking for a new opportunity that will excite and challenge you everyday as well as helping people? Well we have a role for you!!!! This role will be part of our highly successful and growing Auckland Support Team to help us keep up with our growing ezyVet software customer base.
- You'll support our global users on complex workflow and technical solutions, while diving deep into the way they use our software so they can continually enhance their software usage and optimise their clinics business.
- We're looking for driven individuals who have a problem solving mindset and have a knack for helping others.
- No two days are the same! We develop and ship new features rapidly which means you will continuously be learning and challenging yourself to be two steps ahead of the game.
- Though currently in the reactive space, we are looking to really grow into the proactive success space with our customers.
- With a focus on software solutions, we are dedicated to enhancing the health and well-being of pets, people, and livestock around the world.
- Through the power of the cloud, our solutions simplify the flow of information across any practice and link vets to what they need when they need it. Patient data.
- But what is ezyVet you ask? ezyVet is a cloud based Veterinary Practice Management Software.
- We provide easy to use Software that helps veterinary practices save time, increase revenue, communicate better with clients and reduce workload stress.
- We are a premium software product and part of IDEXX’s Veterinary offerings.