other
Posted Jun 24Enterprise Systems Manager, Recruiting Systems
at openai
San Francisco, United StatesRemote
Responsibilities
- - Design and implement governed workflow changes that balance recruiter usability with reporting trust, downstream integration reliability, and control requirements.
- - Drive durable fixes for recurring operational issues by identifying root causes and resolving them through configuration, automation, documentation, or process redesign.
- - Support controlled releases by coordinating testing, UAT, rollout planning, stakeholder communications, enablement, and post-launch monitoring.
- - Create and maintain SOPs, change records, training materials, and reference documentation that make recruiting systems easier to operate and less dependent on tribal knowledge.
Requirements
- PXT is responsible for operating Workday, Ashby, and related people systems as governed, reliable sources of truth, while building the controls, monitoring, documentation, and auditability required to support scale.
- - Help define the longer-term operating boundary between platform ownership in PXT and day-to-day service support in RecOps.
- You have configured Ashby in production, know where the platform functions well and where it needs additional support, and have opinions on how to configure it effectively. - Strong working knowledge of recruiting workflows, offer processes, approvals, candidate and requisition data, and downstream system impacts. - Hands-on
- experience is strongly preferred. - Demonstrated ability to lead scoped systems programs end to end, not only respond to break-fix queues or intake requests. - Sound judgment around change control, access governance, and workflows. -
- Experience with Workday or other HRIS / downstream people systems. -
- Experience with integration monitoring, analytics tooling, or workflow automation. -
- Experience in compliance-sensitive, audit-sensitive, or public-company-readiness environments. -
- Experience supporting global or multi-entity recruiting workflows. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence
Benefits
- You will work at the boundary of Recruiting, HR Operations, Legal, Compensation, Analytics, IT, and PXT to improve the reliability and control health of recruiting workflows.
Additional details
- About the Role We’re hiring an Enterprise Systems Manager, Recruiting Systems to help own and harden OpenAI’s recruiting platform, with a focus on Ashby and its connected workflows.
- This is a hands-on systems role for someone who can translate recruiting process problems into governed, durable fixes through configuration, workflow design, access controls, documentation, reporting guardrails, and integration partnership.
- The right person is comfortable going deep in system design while also driving rollout, adoption, and operational clarity. In this role
- you will: - Own specific recruiting workflow domains in Ashby and adjacent tools, including stages, fields, permissions, approvals, templates, and configuration standards.
- - Partner on high-priority remediation work across start dates, offers, approvals, integrations, auditability, data integrity, and workflow controls.
- - Establish and maintain guardrails such as required and conditional fields, stage definitions, role-based permissions, approval logic, validation patterns, and change standards.
- - Partner with PXT, IT, vendors, and People Analytics on integrations, monitoring, incident response, and failure-mode reduction across the recruiting ecosystem.
- - Strengthen data quality by improving capture design, standard definitions, audit mechanisms, exception handling, and ongoing workflow governance.
- You might thrive in this role if you have: - Deep, hands-on expertise with Ashby.
- experience configuring workflows, fields, permissions, templates, approval logic, reports, or integrations in a production environment within Ashby and an HRIS; Workday