other
2 hours ago*
Campaign Manager, Quality Of Customer Experience (QCX)
at Capital One
📍 United States·🏢 On-site
Responsibilities
- Manage and coordinate testing validation campaigns to ensure a positive customer
Requirements
- experience at physical and digital points-of-sale to drive incremental volume through the various testing efforts.
- experience Develops and executes testing campaigns by assessing needs, consulting on campaign development, and providing guidance Manages day-to-day regional vendor relationship, internal campaign management, and communication across various teams for assigned campaigns Provides post-campaign summary and reports including recommendations for next steps and program improvements Assists in the continuous improvement of processes and procedures to drive long-term strategic value, inclusive of market Basic
- Qualifications: Bachelors Degree or Miliary
- experience leading projects across cross-functional teams At least 1 year of
- experience with Microsoft Office, Google Suite or a combination Preferred
- Qualifications: Bachelor’s Degree in Marketing, Finance, Operations or Business Administration Payments experience
- All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Experience
- experience At least 3 years Marketing or Operations experience At least 2 years of
Benefits
- The minimum and maximum full-time annual salaries for this role are listed below, by location.
- Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.
- Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
- Riverwoods, IL: $87,700 - $100,100 for Sr. Associate, Marketing Chicago, IL: $87,700 - $100,100 for Sr. Associate, Marketing Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.