operations
Posted 2 hours agoDirector, Medical Operations
at Natera
United StatesRemote
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Responsibilities
- Lead the development and optimization of physician onboarding and ordering workflows to ensure a seamless ordering experience for physicians.
- Identify and address clinical and operational barriers that impact physician adoption, utilization, and retention.
- Analyze physician ordering patterns, operational metrics, and physician feedback to identify opportunities for process improvement.
- Drive initiatives to improve specimen quality, turnaround times, ordering efficiency, and the overall quality of the physician ordering experience.
- Evaluate and address challenges that contribute to provider attrition, including clinical friction, workflow inefficiencies, and ordering obstacles.
Requirements
- experience of ordering physicians, including physician onboarding, ordering workflows, and clinical
- experience of the physicians who order Natera's tests.
- MD degree required, with clinical training sufficient to engage ordering physicians as a credible peer; completion of residency or additional post-graduate clinical training preferred but not required.
- Strong understanding of physician workflows and the clinical decision-making and realities of practice for ordering providers.
- Experience in healthcare operations, payer organizations, healthcare consulting, hospital administration, or process improvement functions preferred.
- Demonstrated ability to improve healthcare delivery, operational efficiency, or physician experience.
- Experience working across medical, operational, and commercial teams is highly desirable.
- Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health.
Benefits
- The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.
- Remote USA $204,000 — $255,000 USD OUR OPPORTUNITY
- Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
- benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
- Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other
- benefits include pregnancy and baby bonding leave, 401k benefits, commuter
Contact
- For more information, visit www.natera.com .
- Link: https://www.natera.com/notice-of-data-collection-california-residents/
- Please be advised that Natera will reach out to candidates with a @ natera.com email domain ONLY.
Additional details
- This role will provide medical leadership and clinical oversight for the
- experience initiatives within the oncology business.
- Reporting to the medical leadership team, the Director, Medical Operations will serve as a senior physician resource and will work closely with Medical Affairs, Laboratory, and commercial partners to identify and remove clinical and operational barriers to test adoption and to strengthen the
- The individual will serve as a bridge between clinical practice and operational execution, engaging ordering physicians as a peer, physician to physician, and bringing clinical judgment to workflow and process design so that providers receive credible, physician-level guidance rather than standard customer support.
- A key focus will be reducing clinical and operational friction in the ordering process, resolving physician concerns through medical expertise and improving test utilization and retention among ordering providers. Key Responsibilities
- Serve as the physician-facing point of medical contact for ordering providers, applying clinical judgment to resolve questions and concerns that require a physician's perspective.
- Provide medical leadership to the internal teams that support ordering physicians, translating clinical context into operational decisions.
- Partner with Medical Affairs, Laboratory, and commercial cross-functional teams to improve end-to-end clinical and operational processes.
- Provide medical oversight and guidance for clinical
- experience initiatives and operational improvement projects.