other
Posted 2 weeks agoAccount Manager
at CAE
On-site
Responsibilities
- Build on key existing relationships at strategic accounts to drive great spend and sales opportunities Establish and maintain strong relationships with potential customers using your extensive specific skill sets and relationships in the region Validate the customer’s need and budget allocation Establish selling strategy for specific opportunities, teaming, partnership, work share Flightscape is a dynamic environment.
Requirements
- experience in value-oriented sales frameworks and key existing relationships to ensure that we meet our revenue targets from these accounts whilst providing the highest level of service.
- You will also efficiently complete account management processes including annual briefings, quarterly health checks, monthly steering committee meetings and any proposals/statements of work required to interface with our commercial and R&D teams.
- All Flightscape employees are required to do whatever is reasonable to achieve the expectations of the position and to meet the needs of our organisation. Knowledge and
- experience are required for any job-holder of this position? Qualifications, Skills, and
- experience within aviation related software solution business, preferably working with airlines on operational solutions in the region At least 5 years’
- experience in complex B2B Airline operational sales/account management A strong individual brand and trusted relationships in key accounts in the region Proven track record of hitting revenue targets in high growth environments Proficient in talking with customers and inspiring engagement in a cutting-edge vision Expert in value-based/business case selling Proven
- experience in collaborating across multi-disciplinary teams and time zones Strong ability in best-practices and standards for world class enterprise software sales Strong time management, multi-tasking, and organizational skills Airline industry
- experience Great communication skills (with very high proficiency in verbal and written English and Bahasa/Indonesian) Desirable experience match the
Additional details
- ⠀ This role is to ensure the Flightscape team succeed in our strategic objective of selling and managing customer relationships across the organisation (flight & crew planning, tracking for operators and roster and flight management tools for pilots and crew).
- These solutions are mission critical for airlines to operation and manage operations and costs.
- The purpose of this role is to oversee the customer success and satisfaction for several of our airline customers in Australasia (including but not limited to, Australia, New Zealand, South Pacific and south Asia) and to be the day-to-day point of contact for Flightscape to expand the footprint and grow services sales and revenue opportunities.
- In this role you will take a strategic approach to manage multi-level relationships – creating a mutual action plan oriented to customer success objectives, acting as a trusted advisor in the alignment of business challenges to our solution value, acting as a trusted partner to guide our customers to get the most from the partnership, and providing an escalation point for our customer success team.
- You will interface with stakeholders at a variety of levels spanning airline executives to department leaders and functional managers.
- Principal Accountabilities Key Result Areas Lead regional account planning to provide reasonable and thorough revenue projections for key account budgeting purposes Transform our engagement with accounts to elevate the level of conversation to executive value-oriented solution selling Leverage our industry solution experts/presales as part of a complex sales strategy Be skilled at managing local partner relationships to your advantage including technology partners, service partners and trade partners
- The key accountabilities of this position reflect the key results expected.
- It is not limited to the scope within this Job Description.
- Experience What you will bring to the job What training, qualifications, skills and