SMS Lead

Responsibilities

• Own the end-to-end lifecycle of the May Mobility Safety Management System, including the Safety Policy (MM-SMS-POL-001) and all subordinate SMS procedures, work instructions, forms, and records.
• Maintain alignment of the SMS structure with the ICAO Doc 9859 four-pillar framework (Safety Policy & Objectives, Safety Risk Management, Safety Assurance, Safety Promotion) and map regulatory obligations from UN ECE R157 and UL 4600 into the SMS document hierarchy.
• Own the SMS document control process: version management, review cycles, approval workflows, and controlled distribution.
• Drive annual SMS reviews and gap analyses; track open findings and corrective actions through to closure.
• Establish and maintain the company’s Safety Performance Monitoring & Measurement (SPMM) program, including definition of safety performance indicators (SPIs) and safety performance targets (SPTs) across lagging and leading dimensions.
• Collect, analyze, and report safety performance data on a recurring cadence; surface trends, anomalies, and systemic issues to safety leadership.
• Maintain the Safety Review Board (SRB) reporting package; produce executive-level safety dashboards and periodic safety reports.
• Track the company’s safety occurrence reporting and investigation coordination process; ensure incidents, near-misses, and hazard reports are captured, triaged, and routed to the appropriate functional owner.
• Maintain the occurrence database and ensure investigation closure records are complete and traceable within the SMS.
• Coordinate lessons-learned and after-action review processes; ensure outputs are fed back into SMS procedures and training materials.
• Plan and coordinate internal SMS audits; manage findings, corrective/preventive actions (CAPAs), and closure verification.
• Maintain audit readiness across all SMS documentation; serve as the primary contact for third-party or regulatory SMS assessments.
• Champion a non-punitive, just safety culture across engineering, operations, and fleet management teams.
• Design and deliver SMS training programs for new hire onboarding, role-specific SMS competency, and recurrent safety awareness.
• Maintain the safety communication plan; manage internal safety bulletins, lessons-learned dissemination, and safety awareness campaigns.

Requirements