engineering
Posted Apr 22Software Development Engineer - Platform Data Team
at HighLevel
IndiaRemote
Responsibilities
- Data System Implementation, Optimization, and Reliability (Database Focus): Implement and optimize data access patterns for efficient interaction with large-scale data using ElasticSearch, Google Firestore, MongoDB Atlas, ClickHouse, and Redis.
- Monitor, troubleshoot, and tune existing database instances (SQL, MongoDB, ElasticSearch, ClickHouse) to ensure sub-second latencies and operational stability.
- Cross-Functional Collaboration and Operational Support: Collaborate with product and platform teams to implement best-practice data-access patterns and uphold SLAs.
- Support the operational health of database environments, including contributing to processes for backup/restore, disaster recovery, security, and compliance across AWS, GCP, and Azure environments. Required Skills &
Requirements
- About HighLevel: HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale.
- This role is ideal for engineers who excel at hands-on development, troubleshooting, and are passionate about enhancing the reliability and performance of data-intensive systems.
- Job Overview: We operate mission-critical data platforms built on SQL (Postgres), MongoDB, ElasticSearch, and ClickHouse.
- experience in cloud-managed database systems and proficiency in coding/scripting to ensure the reliability, performance, and operational excellence of our data components. Key
- Framework and Service Development: Develop and maintain reusable frameworks, SDKs, and platform services in programming languages, with a focus on Node.js and GoLang.
- Mandatory proficiency in Node.js or GoLang for scripting and debugging within our codebase environment. Hands-on
- experience optimizing and scaling systems using cloud-managed databases (e.g., MongoDB Atlas) such as ElasticSearch, Firestore, MongoDB, ClickHouse, and Redis. SDE 2: Proven
- experience with at least one large-scale database technology.
- SDE 3: Proficiency across multiple database technologies (e.g., MongoDB, ClickHouse, ElasticSearch).
- Proven mastery of a programming language with clean, testable code.
- Solid grasp of SQL fundamentals; prior work with relational engines is a plus.
- Understanding of distributed-systems principles (CAP, consistency, consensus) and observability best practices.
- Familiarity with CI/CD, containers (Docker/Kubernetes), and IaC (Terraform/Ansible) for database automation. Preferred
- Experience with ClickHouse-based real-time analytics or ElasticSearch-powered search at scale.
- Hands-on with streaming or ETL frameworks (PubSub, Kafka, Pulsar, Spark, Flink).
- Exposure to AI concepts for database problem-solving is a plus.
Experience
- Qualifications: 4+ years of software engineering experience, with success in backend services and data-intensive systems.
Additional details
- Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
- To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale.
- By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
- Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily.
- With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
- Our People With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership.
- We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide.
- Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
- Our Impact Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support.
- Behind those numbers are real people building independence, expanding opportunity and creating measurable impact.