Support platform updates and releases by following established testing, validation, and deployment plans; escalate risks or issues identified.
Perform configuration, workflow updates, and system maintenance for the procurement platform under the guidance of Business Applications Managers and Senior Administrators.
Maintain accuracy of core system data (approval hierarchies, spend thresholds, vendor records and GL mappings to name a few) in line with documented standards.
Create and maintain test cases for assigned enhancements and fixes (including regression where applicable), and document outcomes to support release readiness and controlled deployments.
Support deployments using established best practices, including following change control, completing required validations, and coordinating release steps through the team’s release cadence and readiness reviews to reduce risk and user impact.
Support & Issue Resolution Act as an individual contributor, addressing issues escalated through Business Applications to support channels within defined scope and procedures.
Troubleshoot common configuration, workflow, access, and data issues using documented procedures.
Identify repeat issues and flag them for backlog consideration rather than implementing unplanned fixes.
Validate changes within system scope and escalate integration considerations to senior admins or integration owners.
Requirements
Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category.
In addition, working knowledge of procurement and Time & Expense platforms such as Zip,Navan or similar tools is essential, as the role serves as the functional and technical owner of the source‑to‑pay ecosystem, supporting end-to-end processes across sourcing, purchasing, and expense management.
Apply understanding of the end-to-end source‑to‑pay process to support impact analysis and correct execution of requested changes.
Integrations & System Awareness Maintain working knowledge of how the procurement platform integrates with ERP and related systems to support accurate change execution and troubleshooting.
Ability to understand our organization’s business.
Ability to understand our Business Tool ecosystem.
Jitterbit, Boomi, etc.) and how your tool stack connects to other internal applications.
The ability to quickly acquire working knowledge of connected business tools is a plus, these tools include but may not be limited to (Adaptive/Pigment, High Radius, Workday, Navan/Concur/Expensify, Avalara, Coupa/Zip etc.).
Computer literate and proficient in standard office applications for Word, Excel and Outlook.
Aptitude for eliciting user
Key Competencies Working knowledge of SOX compliance and tracking, including active participation in internal and external audits.
Ability to manage individual work efforts as part of the Jira Sprint/Release process.
Working knowledge (preferably in a development environment) of JavaScript/Suite Script, SQL, and HTML.
Exposure to REST/SOAP, APIs, XML/JSON and SSO/TBA Finance/Accounting exposure and/or background are also preferred. Minimum
Experience or familiarity with deifferent accounting platforms (e.g., NetSuite, Coupa, Jaggaer, SAP Ariba, Zip, Navan or similar).
Have NetSuite Admin or other certifications, or having Interest in pursuing preferred NetSuite Certifications include ERP Consultant, Financial User, Suite Analytics, Application Developer, etc. Proficiency in Microsoft Office (Excel, Word, Outlook) for documentation, data analysis, and stakeholder communication.
experience and/or study and certification.
Minimum expectation of a bachelor’s degree OR equivalent education/experience.
Requires ability to utilize technology related to using a keyboard, verbal communication, and work with device screens which require visual acuity.
And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.
If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.
responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
Experience
Qualifications 3-5 years of systems administration experience
Benefits
All wolves receive compelling compensation and
benefits packages, including: Equity for all employees Flexible time off and paid volunteer days RRSP and 401k match Training and career development programs Comprehensive private
benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services Robust Employee Assistance Program (EAP) with mental health services Fertility support and paid parental leave On-Camera Policy To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews.
Contact
Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com. Security
Additional details
Job Description At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it.
Our global team of dedicated Pack members is driving innovation and setting new industry standards every day.
Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award.
Join a company that’s not only leading, but also shaping, the future of security operations.
Position Overview and Objective The Business Systems Administrator partners closely with the Business Applications team,fellow NetSuite administrators, and key business stakeholders to ensure NetSuite (and other important tools like Zip (Procurement/Sourcing) and Navan (Time & Expense), etc.) are used effectively, consistently, and in alignment with shared enterprise standards.
With a strong focus on NetSuite as the core ERP, this role translates Finance, Procurement, and accounting
requirements into scalable configurations, workflows, and user-friendly solutions that drive efficiency, control, and continuous improvement.
Blending business acumen with systems expertise, the administrator collaborates confidently with Business—from System Admins to Managers—to deliver platforms that operate as strategic assets rather than just supporting tools. Primary
Responsibilities and Duties may include: System Administration & Configuration Execute system changes and process automations based on clearly defined, approved, and prioritized work provided through the Business Applications intake and backlog process.
Internal Team Partnership & Communication Work primarily with Business Applications administrators and managers, supporting requirement clarification and executing work aligned to approved priorities.