About Mistral AI At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity.
We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions.
Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments.
Our offerings include le Chat, the AI assistant for life and work.
We are a dynamic, collaborative team passionate about AI and its potential to transform society.
Join us to be part of a pioneering company shaping the future of AI.
See more about our culture on https://mistral.ai/careers Role Summary Solutions Operations Manager, Singapore
Singapore As Mistral AI's first dedicated Solutions Operations hire in Singapore, you will be the operational backbone of our APAC Solutions team and the critical bridge between our Singapore office and global headquarters in Paris.
Your Solutions team is composed of AI Deployment Strategists, Applied AI Engineers, and Infrastructure Solution Architects who design, deploy, and optimize AI solutions for Mistral's most strategic enterprise and government customers in Singapore and the broader APAC region.
when Singapore projects require EMEA or US expertise), and global delivery initiatives Champion knowledge transfer in both directions: bring global best practices into Singapore, and ensure Singapore's learnings (especially from the government and defence sectors) feed back into global process evolution Technical Go-to-Market Execution Develop frameworks to standardise how the Singapore Solutions team approaches different customer technical needs, across enterprise, government, statutory boards, and
requirements Support the development of professional services offerings and engagement models tailored to the Singapore and APAC market, including fixed-price and outcome-based structures that suit GeBIZ and DSTA contracting norms Help prepare materials for executive reviews highlighting technical implementation successes, challenges, and Singapore-specific strategic recommendations 🚀 Delivery Excellence Design and implement scalable frameworks and AI-assisted workflows that help the Singapore Solutions
experience in strategic operations, revenue operations, staffing/resource management, or chief of staff roles — ideally within technical sales, solutions engineering, or professional services environments Proven track record in optimising processes, impacting business KPIs, and aligning resources with business priorities in a fast-scaling organisation
Experience working in or with Singapore's enterprise and/or government market, understanding of local business culture, procurement norms, and stakeholder engagement styles Strong cross-cultural communication skills — you are equally effective working with a Paris-based VP and a Singapore government procurement officer Strong analytical skills, with hands-on
experience in Salesforce, BI tools (e.g.
Looker, Hex, BigQuery), and data warehouses Exceptional negotiation and diplomacy skills: ability to navigate complex stakeholder dynamics and align competing priorities across geographies Hands-on, execution-focused mindset with a bias for action in ambiguous, fast-changing environments Fluency in English (working language at Mistral globally and in Singapore government contexts) Bachelor's degree required; MBA or advanced degree preferred Nice-to-Have
Experience in staffing, resource management, or talent deployment in a technical or professional services context Familiarity with AI/ML products and the ability to operate credibly alongside Applied AI Engineers and Deployment Strategists Knowledge of Singapore Government procurement frameworks (GeBIZ, DSTA, WoG structures) — particularly valuable given Mistral's growing government and defence footprint
Experience building operational processes from scratch in a scaling, founder-led organisation Proficiency in Mandarin — a meaningful plus for engagement with bilingual government and enterprise counterparts across Singapore and the wider APAC region Familiarity with Southeast Asian regional dynamics and enterprise AI adoption patterns What You'll Bring A bridge-builder mentality — you instinctively translate between global and local, between strategy and execution, and between technical and business Rigour
Benefits
Benefits — Singapore 💰 Competitive cash salary and equity 🏥 Comprehensive health and hospitalisation insurance for you and your dependants 🍼 Generous parental leave policy 🌴 Competitive annual leave entitlement 🏦 CPF contributions in line with Singapore statutory
Additional details
Our technology is designed to integrate seamlessly into daily working life.
Our diverse workforce thrives in competitive environments and is committed to driving innovation.
Our teams are distributed between France, USA, UK, Germany and Singapore.
This is a uniquely broad role combining two functions that sit in separate roles at HQ: revenue operations (how the Solutions team goes to market, delivers, and measures impact) and people operations (how the team is staffed, grown, and deployed against customer needs).
Your mission is to make this team faster, sharper, and more effective - while ensuring that every process, tool, and framework developed at HQ is meaningfully adapted to the Singapore and APAC context.
This is a high-impact, hands-on position at the intersection of strategy, operations, and execution.
You will work directly with Singapore Solutions leadership and maintain a close working relationship with the global Solutions Ops team in Paris.
What You Will Do Singapore-HQ Bridge: Localisation & Alignment This is the defining responsibility of this role - and what makes it unique relative to equivalent positions at HQ.
Serve as the primary operational relay between the Singapore Solutions team and global HQ - ensuring that global processes, tools, and frameworks are adopted, adapted, and actually work in a Singapore/APAC context Identify where global playbooks need to be localised: client engagement norms, government procurement cycles, data residency requirements, cultural communication styles, and regional business cadences Proactively surface Singapore-specific insights, blockers, and opportunities to HQ Ops