Deployment Strategist

Requirements

• About us Encord is the universal data layer for AI that helps 300+ AI teams train and run models on the right data.
• Our platform indexes, curates, annotates, and evaluates data across the full AI lifecycle, from development through production.
• We're an ambitious team of 100+ working at the frontier of AI and have raised $60M in Series C funding from Wellington Management, CRV, Next47 and Y Combinator.
• You'll work closely with AI, ML, and engineering teams to get customers live quickly, ensure strong product adoption, and drive long-term value.
• What you'll do - Own the end-to-end deployment and success of Encord across a portfolio of customers, from initial onboarding through long-term adoption - Lead customers to value quickly by guiding technical teams, running effective enablement, and establishing strong success plans - Build deep, trusted relationships with customer stakeholders at all levels, from hands-on users to executive sponsors - Maintain a holistic understanding of each customer's goals, usage, and risk profile, proactively Experience
• Experience engaging confidently with technical teams (ML engineers, data scientists, software engineers) as well as executive and business stakeholders - Strong project management skills, with the ability to run multiple concurrent deployments, coordinate internal resources, and keep customers on track - Commercially aware, with
• experience contributing to renewals, identifying expansion signals, and partnering with Sales on account growth - Familiarity with CRM and CS tooling (e.g.
• HubSpot, Salesforce, Gainsight, or similar) -

Benefits

• Experience at a high-growth start-up or scale-up strongly preferred - Bonus: Exposure to AI, ML, data infrastructure, or developer tools Why Encord - Competitive salary, commission, and equity in a high-growth startup - Strong in-person culture — most of the team works from our London office 4+ days/week - 25 days annual leave + UK public holidays - Annual learning & development budget - Travel for customer visits, events, and conferences across the UK and Europe - Company lunches twice a week - Monthly

Additional details