other
Posted 3 weeks agoCall Centre Agent Bank
at Fortrea
On-site
Requirements
- experience in a clinical research environment, supporting important studies while working flexibly around other commitments.
- You see how important this is for us: we need the right person assigned to the right study within the right timeframe -so ability to work towards deadlines whilst balancing quality of work is a must.
- You don't have to go out there to find participants: Fortrea has been conducting clinical research studies for more than 30 years, so we have our own pool of interested individuals. Your main
- IT proficiency : Basic knowledge of Microsoft Office (Outlook, Word, Excel).
- Education : You should have at least a GCSE-level education.
Benefits
- experience in clinical trials is a bonus, it’s not a necessity: we provide full training with our doctors to teach you everything you need to know.
Additional details
- Looking for flexible work where your phone skills can help make new medicines safer for patients? Fortrea's Clinical Research Unit in Leeds is where life-saving medicines begin their journey .
- You’ll be part of a team that asks one crucial question: will this new medicine be safe? If you enjoy working in a fast-paced environment, speaking with people and contributing to meaningful research while keeping flexibility in your schedule, this could be a great fit.
- This is a Bank (0-hours) position , where work is offered based on clinic demand.
- Office-based job at our Drapers Yard Clinical Research Unit, just a 7-minute walk from the train station Shifts are typically available Monday to Friday during office hours, with the potential for occasional late shifts (up to 8 PM) and some Saturdays During busier periods, you could work up to 37 hours per week; however, the number of hours offered can vary from week to week depending on operational needs.
- ON A NORMAL DAY, YOU WILL… You will build and maintain Fortrea´s Study Participant database of healthy volunteers and patients for clinical trials.
- responsibilities will be: Phone Screening new study participants … and be an active LISTENER : collect participant’s demographic data, performing medical history questionnaires, create new profiles in the database, accurately entering individual´s information in the system.