other
Posted 1 weeks agoClaims Manager
at Instawork
San Francisco, United StatesOn-site
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Responsibilities
- Maintain organized, accurate records of all claims and supporting documentation;
- Analyze claims data to identify trends and areas for improvement;
- Develop, implement, and improve scalable processes and training to build a best-in-class claims function.
Requirements
- Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI.
- We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and
- We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description. About Instawork
- Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada.
Benefits
- Instawork is hiring a Claims Manager who will be responsible for directly overseeing workers' compensation, occupational accident, and liability claims within our broader Trust & Safety and risk management program.
- Collaborating closely with Legal, Trust & Safety, and a broader support teams, including external partners, brokers, and insurance representatives, the Claims Manager will implement new programs, enhance existing programs, and provide recommendations to management regarding rules and procedures. Who You Are:
- 5+ years in insurance claims adjusting or management, including workers’ compensation, occupational accident, and other injury and property damage claims;
- Thorough knowledge of insurance lines and insurance laws across the United States;
- Report, oversee, monitor, and investigate insurance claims across all jurisdictions;
- Support Instawork with workers’ compensation and occupational accident claims by running loss control surveys and training for teams involved in the claims reporting process as well as monthly data reporting requirements to carriers;
- Partner with insurance carriers to mitigate loss by evaluating and implementing tools, including but not limited to investigators and nurse case managers;