Identify and validate the most impactful problems to solve for our core customers (agencies, marketers, SMBs, etc.). 2.
Mentorship & Team Development - Directly mentor and grow two APMs into strong PM2s, with clear expectations, coaching, and feedback. - Build a culture of data-informed, customer-obsessed, outcome-driven product management. - Lead by example on craft: PRDs, problem framing, stakeholder management, and prioritization. - Evangelize best practices around experimentation, discovery, and continuous improvement.
Requirements
About us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale.
The marketing products OS team focuses exclusively on products that can demonstrate lead generation and drive up engagement, adoption in target segments.
We go to market in weeks instead of quarters - A good innovative idea always gets tested and we deliver based on feedbacksWe embrace that improvement is constant and iterative. - Constant Learning Growth graph - You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers - We are do-ers and go-getters to achieve team adoptions.
You’ll directly mentor and grow a team of APMs into solid PM2-level product managers while partnering closely with Design, Engineering, Data, Marketing, and GTM.
Partner with Data and Engineering to: - Design systems that use first-party and performance data to optimize campaigns, budgets, and targeting. - Reduce fragility and over-reliance on external APIs by building intelligent abstractions and fallbacks. - Integrate AI-driven recommendations, automation, and guardrails to improve campaign outcomes and reduce manual work. - Define and track success metrics such as campaign performance, time-to-launch, and user adoption of smart features. 3.
experience that can compete with other tools - Lead major improvements across: - UI & workflows (scheduling, approvals, calendar, collaboration, automations, comment management). - Statistics & reporting (post performance, account-level insights, content analytics). - Controls for owners (permissions, approvals, governance, workspace controls). - Partner with Design to deliver a clean, intuitive, and scalable UX, and ensure high-quality execution with Engineering. 4.
Experience with AI & Automation - Make the HighLevel blogging
experience into a full-featured, reliable, WYSIWYG-style (or block-based) editor. - Introduces powerful AI-assisted workflows (content creation, outlines, rewrites, image suggestions, internal linking). - Improves SEO tooling (on-page recommendations, metadata support, schema basics, publishing workflows). - Ensure blogs integrate smoothly into the broader HighLevel ecosystem (funnels, websites, SEO, content strategy). 5.
- Work closely with Marketing, Sales, Support, and Customer Success to: - Shape positioning, messaging, and GTM plans.
experience in Product Management, with at least 3+ years at Senior/Staff/Principal level owning complex product areas. - Proven track record of shipping impactful products in B2B SaaS, ideally in: - Marketing automation - Social media management - Advertising platforms - Content / CMS / blogging tools - Strong technical aptitude: - Understanding of APIs, data flows, and system design at a conceptual level. -
Experience working with data/ML/AI-driven products is a strong plus. - Deep
experience with discovery and experimentation: Defining metrics, running A/B tests, analyzing usage data, and validating hypotheses. - Demonstrated ability to rebuild or significantly revamp complex UX flows (dashboards, editors, planners, calendars, etc.). -
- Shipped high-impact improvements that: - Make Ad Manager meaningfully smarter, more reliable, and more data/AI-powered.
- Transform Blogs into a modern, powerful editor with AI and SEO capabilities that users love.
- Earned a reputation as a go-to strategic leader who can connect dots across teams and drive big, meaningful outcomes.
Experience
What You’ll Bring - 9-12+ years of
Benefits
You’ll be responsible for turning a strong product vision into reality, driving meaningful business and customer impact, and leveling up the product team around you.
Product Strategy & Vision - Own the end-to-end product strategy and roadmap for Social Planner, Blogs, and Ad Manager. - Translate company and product vision into clear north-star metrics, long-term bets, and a sequenced 12–18 month roadmap.
Ad Manager – Smart, Data-Driven, AI-First System - Evolve Ad Manager into a smarter, less API-dependent, more data-reliant, AI-driven system aligned with the long-term product vision.
Additional details
Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale.
By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily.
With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our people With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership.
We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide.
Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our impact Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support.
Behind those numbers are real people building independence, expanding opportunity and creating measurable impact.