engineering
Posted Jan 5Cisco UC Voice Engineer
PhilippinesOn-site
Responsibilities
- Perform upgrades of CUCM, UCCX, and CUC from version 12.5 to 15.4 •
- Execute VMware ESXi upgrades from versions 6.5 and 7.0 to 8.0 •
- Coordinate with global teams to plan and execute upgrade windows with minimal business impact •
- Troubleshoot and resolve issues during and after upgrade activities •
- Ensure compliance with company standards, security policies, and best practices •
- Collaborate with experienced engineers across regions •
Requirements
- We are seeking an experienced Cisco UC Voice Engineer to support critical upgrades and modernization initiatives across our enterprise communication platforms.
- In this role, you will be responsible for delivering seamless upgrades to Cisco Unified Communications Manager (CUCM), Unified Contact Center Express (UCCX), and Unity Connection (CUC) , along with associated VMware ESXi infrastructure .
- experience upgrading VMware ESXi from 6.5/7.0 to 8.0 •
- Clear and effective written and verbal communication skills • CCNA certification Preferred
- Experience supporting global or enterprise-scale environments , including rotating or after-hours coverage •
- CCNP Collaboration (or equivalent hands-on experience) with Cisco UC technologies •
- Familiarity with ITIL or structured change management practices •
- Experience with large enterprise UC deployments , including multi-cluster and multi-site architectures Why Join •
- Work on high-visibility Cisco UC upgrade initiatives •
- Gain exposure to latest Cisco UC and VMware technologies •
Benefits
- experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.