product
Posted 2 hours agoSr. Product Manager - Documents
at HighLevel
IndiaRemote
Responsibilities
- - Own the automated document record pipeline: Order placed → Order document → Invoice on fulfillment → Receipt on successful payment.
- - Identify which document types beyond Contracts should support signatures — such as Estimates requiring customer acceptance via signature — and build the right interaction models for each.
- Catalog & Line Item Management - Own the integration between Documents and the product catalog — ensuring Invoices, Estimates, and other commercial documents can pull line items directly from a merchant's catalog. - Design the ad-hoc line item
Requirements
- About us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale.
- You will own the full lifecycle of commercial documents — Invoices, Estimates, Receipts, Contracts, and more — spanning both the user-facing AI-powered document builder and the automated pipelines that generate records as commerce activity flows through the platform.
- What You'll Do Document Builder & AI-Powered Templates - Own the roadmap for HighLevel's document creation
- experience — an AI-powered, drag-and- drop builder that lets users design fully custom templates for every document type.
- - Define how AI assistance accelerates template creation — from generating complete layouts from a prompt to suggesting fields, content, and structure based on document type and business context.
- Experience building document creation, form-builder, or workflow products - Familiarity with payment or billing flows — invoicing, estimates, or financial document lifecycles - Strong UX instincts with a track record of shipping complex, multi-step workflows that feel simple to users - Ability to manage a product surface with significant cross-team dependencies Preferred Qualifications -
- Experience with e-signature, contract management, or legally binding document workflows -
- Experience building drag-and-drop, no-code, or AI-assisted visual builders - Background in B2B SaaS products serving small business financial workflows — billing, proposals, or payments - Familiarity with document generation at scale, including templating engines, PDF rendering, and delivery infrastructure Who This Role Is For - PMs who have built at the intersection of documents, workflows, and money — and understand that a great invoice flow is also a great payments flow.
- experience on open-ended creation tools, and know how to reduce complexity without reducing capability. - Product managers energized by the challenge of replacing incumbent point solutions by building something more integrated, more intelligent, and more delightful.
- We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey.
- Join us at HighLevel, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers
Experience
- Qualifications - 8–10 years of product management experience -
Benefits
- We are hiring a Senior Product Manager – Documents to own this end-to-end vision across one of the most user-facing and commercially critical surfaces in our platform.
Additional details
- Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
- To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale.
- By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
- Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily.
- With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
- Our people With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership.
- We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide.
- Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
- Our impact Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support.
- Behind those numbers are real people building independence, expanding opportunity and creating measurable impact.