customer support
Posted Apr 25, 2022Senior Technical Support Agent
at CaptivateIQ
PolandRemote
Requirements
- Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures, we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.
- This role requires a proven ability to perform deep-dive root cause analysis, especially concerning data modeling and configuration, while driving improvements in our processes and tools.
Benefits
- We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges.
Additional details
- CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance.
- Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.
- About the Role As a Senior Technical Solutions Consultant, you will serve as a critical technical expert and escalation point within the Global Support Team.
- You’ll own and resolve the most complex product and data challenges, significantly contributing to operational efficiency and customer success.
- It's an ideal fit for a highly analytical, communicative, and detail-oriented problem-solver ready to mentor peers and champion exceptional post-implementation support.