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Posted May 7, 2025Senior CX Technology Solutions Advisor
at TTEC Digital
Austin, United StatesRemote
Requirements
- TTEC Digital seeks an exceptional Senior CX Technology Solutions Advisor who excels with contact center technologies and artificial intelligence in the customer and employee experience domain.
- This role will serve as a trusted advisor for clients navigating the complex landscape where CCaaS platforms and AI capabilities converge.
- The ideal candidate will bring deep expertise in both traditional contact center technologies and emerging AI applications, creating a powerful combination that delivers transformative value to our clients.
Benefits
- Our vision is the same, a place where employees know they can thrive.
Additional details
- At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer
- This person will demonstrate both technical knowledge with consultative excellence.
- We're looking for someone who approaches client interactions with humility and genuine enthusiasm for how a strategic solution can transform customer experience, create scale, reduce cost, and fuel growth.
- This role requires someone who can connect technical possibilities with business outcomes while building strong relationships with clients and internal teams.