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Posted 5 days agoSenior Specialist - Payments & Risks
at Ooon
Zurich, SwitzerlandOn-site
Requirements
- experience managing payment platforms, gateway back-offices, or merchant acquiring portals. You are comfortable navigating complex administrative interfaces to manage users and system settings.
- Processing Knowledge: A deep understanding of the mechanics of payments, including the roles of acquirers, processors, and card schemes.
- Cross-Functional Communication: The ability to speak "tech" with hardware engineers and "finance" with accountants, ensuring that operational changes satisfy the requirements of both departments.
Additional details
- In this role, you are ensuring the commercial heartbeat of our business never skips a beat.
- With a primary focus on our retail environment , you act as the vital link between our physical stores and our digital infrastructure.
- You understand that in high-stakes retail, payment availability is the foundation of the customer experience: no payments, no sales. Your Mission:
- Payment Lifecycle & Settlement Oversight: Monitor the end-to-end flow of transactions from POS hardware through to the merchant bank account.
- You will ensure that processing cycles are completed accurately.
- Platform Administration & User Management: Serve as the lead administrator for our payment gateways and processing portals.
- This includes managing complex user hierarchies, assigning role-based permissions, and ensuring secure access for both retail staff and corporate finance users.
- Account & Merchant Maintenance: Own the operational setup and maintenance of Merchant IDs and Terminal.
- You will manage the lifecycle of these accounts, ensuring new retail locations are onboarded correctly and existing configurations are optimized for processing efficiency.
- Retail Tech & Finance Collaboration: Act as the operational bridge between Retail Tech (who manage hardware) and Finance (who manage reconciliation).