product
Posted 2 hours agoProduct Manager-— Workspace
at TTEC Digital
Toronto, CanadaRemote
Responsibilities
- Ship the right products into thousands of live enterprise deployments and you don’t just move a metric — you move the trajectory of the company and the value of the stock.
Requirements
- The work We’re an innovation group inside TTEC (NASDAQ: TTEC), building the next generation of AI CX tools — automated QA, conversational analytics, knowledge assist, and agentic automation — for the world’s biggest brands and the millions of customers they serve.
- TTEC is a public company at an AI inflection point.
- You own the front-of-house — everything the human agent and their supervisor touch: the Agent UI, the Control UI, and the Active Listening UX.
- Your counterpart, PM – Services, owns the AI services, Desktop Intercept, and Integrations that sit behind your surfaces.
Additional details
- TTEC Digital seeks a Product Manager- Workspace to join our team.
- This role is a full-time and fully remote opportunity! We’re looking for a Product Manager who ships with enough craft and intent that the work stands apart in a category where everyone launches at the same height.
- Builds with excellence, moves fast, and doesn’t treat the two as a tradeoff.
- We move like an early-stage startup, backed by the scale, distribution, and enterprise client base of a company that’s been obsessed with customer experience since 1982.
- This is the rare seat where getting in early actually matters at scale.
- The role You’re one of two PMs reporting to the VP, Product Management.
- You partner constantly; you own different halves of the same product.