Referral Coordinator - Central Resource Center - Carilion New River Valley Medical Center

Christiansburg, United StatesOn-site

Requirements

Maintains working knowledge of clinical information systems for scheduling, registration, and reporting functions.
Serves as a resource for referral-related questions and guidance. What We Require: Education: Associate degree required or 2 years of
experience may be considered in lieu of degree.
Experience: None. Licensure, Certification, and/or Registration: Virginia MLTSS (UAI) Certification required upon completion of orientation and must be maintained throughout employment. Other Minimum
Qualifications: Advanced computer skills with knowledge of Microsoft Word, Excel, Access, word processing, spreadsheet, presentation, and database software required.

Ensures accurate entry of insurance, demographic, and eligibility information in accordance with established procedures.
Incumbents may be required to perform job-related tasks other than those specifically presented in this description. Compensation Range: $17.39 - $24.35 Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience.
The compensation range does not include
benefits or pension plan. Recruiter: DANA JOHNSON Recruiter Email: dejohnson@carilionclinic.org For more information, contact the HR Service Center at 1-800-599-2537.
Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status.
benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away.
benefits available to you when you join Carilion: Comprehensive Medical, Dental, & Vision
Benefits Employer Funded Pension Plan, vested after five years (Voluntary 403B) Paid Time Off (accrued from day one) Onsite fitness studios and discounts to our Carilion Wellness centers Access to our health and wellness app, Personify Health Discounts on childcare Continued education and training

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies Benefits, Pay and Well-being at Carilion Clinic Carilion understands the importance of prioritizing your well-being to help you develop and thrive.

Employment Status: Full time Shift: Day (United States of America) Facility: 2900 Lamb Cir - Christiansburg Requisition Number: R161518 Referral Coordinator - Central Resource Center - Carilion New River Valley Medical Center (Open) How You’ll Help Transform Healthcare: The Referral Coordinator performs core referral functions, including scheduling, referral authorization, and medical record maintenance for a practice, clinic, or department.
Serves as a resource for patients, providers, staff, and external partners while maintaining professionalism, confidentiality, and effective communication. The Referral Coordinator Ensures referral requests are scheduled timely in accordance with established procedures, including patient visits, testing, procedures, and surgeries.
requirements and completes processes within required timeframes.
Provides high levels of customer service to patients, visitors, clinical staff, and team members.
Supports team, practice, or department needs including administrative work, data entry, medical record management, and report completion.
Participates in special projects as assigned by leadership.
Provides directions and assistance to patients and visitors as needed.
Communicates effectively with management, clinical staff, and internal and external customers.
Maintains confidentiality and handles sensitive information appropriately.
Manages changing priorities and workload interruptions while operating office equipment.