operations
Posted Jun 1HR Operations Associate
at SD Worx
Málaga, Spain, SpainOn-site
Responsibilities
- Collaborate with HR Operations Administrators and Specialists when needed. •
- Manage the maintenance of Standard Operating Procedures (SOPs), Detailed Work Instructions (DWIs), guidelines, and other process documentation, ensuring consistency across regions while incorporating local deviations. •
- Maintain close communication with key stakeholders (including country teams and clients) to ensure consistent application of global and local standards, procedures and process changes. •
- Demonstrate the ability to work under pressure, prioritize tasks for the team effectively, and ensure high levels of client satisfaction. •
Requirements
- As the HR Operations Associate, you will be learning the HR operations for outsourcing services for our SAP MPS team.
- Participate in data controls using the SAP Payroll Control Centre tool and SAP integration data monitoring tool and process SD Worx scope data corrections when necessary. •
- experience within an enterprise business outsourcing environment. • Basic
- experience with calculations, data processing and administrative tasks. •
- Good communication skills with the ability to work effectively with clients. •
- Ability to manage multiple priorities in a fast-paced environment and meet client needs efficiently. •
- Ability to work in a fast-paced, dynamic environment with a focus on continuous improvement. •
- Experience with SAP SuccessFactors, SAP Payroll, Call Centre technology, HR analytics and automation tools.
Benefits
- benefits management, pensions, insurances and garnishments.
- Process data records in HR systems in relation to, but not limited to, Benefits, Pension and Insurance, Time Tracking and Garnishment. •
- 🏝️ Private medical insurance 100% covered by SD Worx
- 🏝️ 25 vacation days
- 🏝️ Learning opportunities: language courses (as per availability), individual training bonus, an individual development plan, and professional training
Additional details
- SD Worx is a leading European provider of Payroll & HR services with global reach.
- Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people.
- At SD Worx, we’re expanding our SAP Managed Payroll Services team and looking for HR Operations Associate who want to make an impact and grow in an international, professional and people‑focused environment. About the role:
- This role includes delivery assurance with high quality operational support across, time management,
- You will be comprehending the delivery of HR services to our customers, ensuring the effective execution of tasks within the team.
- You will work closely with internal stakeholders to ensure smooth HR processing and contribute to the timely and accurate delivery of HR services to our clients.
- You will also assist with simple client inquiries.
- Process simple HR service cases and provide appropriate resolutions. •
- Process Document management where client self-service is not possible. •
- Adhere to service level agreements and deadlines for payroll processing.