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Posted 1 weeks agoSenior Director, Creative
at Braze
Austin, United StatesHybrid
Responsibilities
- Lead and scale a high-performing, conceptually strong design team spanning brand, motion, and multi-disciplinary creative
- Build teams intentionally—prioritizing conceptual thinking, taste, and strategic fluency, not just executional skill
- Establish and uphold a clear, non-negotiable quality bar for design, craft, and thinking
- Mentor and develop junior leaders so they are prepared to take on delegated ownership, responsibilities, and team leadership
- Create clear growth paths, expectations, and feedback mechanisms for all levels of the team
- Design and implement repeatable design systems, workflows, and processes that allow the team to deliver consistently high-quality work at scale
- Identify inefficiencies in briefing, reviews, production, and delivery—and proactively solve for them
- Build templates, frameworks, and visual systems that reduce friction and increase speed without compromising quality
- Ensure design work ladders back to brand and business objectives, not just aesthetic goals
- Champion conceptual thinking across the design team, ensuring ideas drive visuals—not the other way around
- Ensure the design team operates from shared strategic frameworks, not isolated project briefs
- Establish strong working rhythms with strategy partners through working sessions, reviews, and planning checkpoints
- Operate upward by partnering with senior leadership and executives to align design strategy with business priorities
- Anticipate cross-functional needs and creative risks before they arise—and build processes to address them
- Represent the design function as a strategic partner, not just a service function
- Own and evolve the visual identity and design systems for the brand across all touchpoints
- Oversee freelancers, vendors, and production partners to ensure consistency and quality
- The design team consistently delivers conceptually strong, visually compelling work at scale
Requirements
- Step into hands-on design selectively when strategic or conceptual leadership is required WHO YOU ARE
- Proven ability to build conceptually strong, high-performing creative teams
- Deep expertise across design tools and systems (Adobe Creative Suite, Figma, motion fundamentals)
- You are not waiting for guidance/direction, but proactively bringing solutions based on your deep knowledge of the business and partners
- Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement.
- Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
- OUR AI-POWERED BRAZE RECRUITMENT PROCESS
- To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.
- This includes using AI to analyze the experience, skills and
- We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes.
- Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.
Experience
- 15+ years of professional design experience, with senior leadership responsibility
- 5+ years of people management experience, including building and evolving teams
Benefits
- We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
- For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $130,000 and $194,000/year, with an expected On Target Earnings (OTE) between $155,000 and $232,000/year (including bonus or commission).
- In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. #LI-Hybrid WHAT WE OFFER Braze
- Competitive compensation that may include equity
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.
Additional details
- At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
- To flourish here, you must be prepared to set a high bar for yourself and those around you.
- There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
- Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
- If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back.
- If Braze sounds like a place where you can thrive, we can’t wait to meet you.
- We’re looking for a Senior Director, Creative to lead and scale our design function as a conceptual, strategic, and operational pillar of the Creative and Brand organization.
- This role is responsible not only for visual excellence, but for building, developing, and maintaining a high-performing design team grounded in strong conceptual thinking.
- Success in this role depends on the ability to set a clear creative bar, move decisively when standards aren’t met, and actively mentor emerging leaders so responsibility and ownership can be pushed downward—freeing this role to operate up, out, and across the organization.
- The Senior Director, Creative partners closely with strategy, brand, and creative leadership to ensure our visual systems are insight-led, scalable, and emotionally resonant. WHAT YOU’LL DO