product
Posted 2 weeks agoSr. Product Manager - Creators
at HighLevel
GlobalRemote
Responsibilities
- being of our team, recognizing that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well funded & profitable company. Join us at HighLevel, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers.
Requirements
- improving engagement, retention, and completion rates through thoughtful execution, structured experimentation, and a sharp emphasis on UI/UX quality. The ideal candidate brings a learner
- centric mindset, comfort working with product data, and the ability to operate effectively in a fast
- class learning platform. WHAT YOU'LL DO Contribute to the Creators Product Roadmap – Partner with product leadership to help shape and execute the roadmap for HighLevel's Courses platform, serving 1.1M+ monthly active learners, with a focus on engagement, completion, and retention in a B2B2C environment. Own Defined Areas of the Learner Journey – Take end
- Functionally – Work across engineering, design, data, marketing, and customer
- facing teams to drive adoption and improve learner satisfaction. Leverage Data for Decisions – Use analytics and experimentation insights to prioritize roadmap investments and measure product impact. Deliver Outcomes, Not Just Features – Drive measurable improvements in learner engagement, retention, completion rates, and overall platform growth within your areas of ownership. Support Activation & First
- Value Initiatives – Contribute to identifying and optimizing learner activation milestones (e.g., first lesson completed, first course finished) that correlate with long
- term retention and monetization. Track Metrics & Business Impact – Own and report on success metrics for your areas, including learner activation rate, course completion rate, time
- Attentive for Learning – You bring a strong UI/UX sensibility focused on learner journeys, content discovery, progress tracking, and habit formation, with a track record of delivering intuitive and high
- Minded – You are comfortable running A/B tests and structured experiments to improve learner engagement and completion rates through rapid, evidence
- based iteration. Learner
- Centric – You consistently balance business objectives with learner success, keeping learner needs, motivation, and outcomes at the center of product decisions. Strategic and Execution
- Focused – You can contribute meaningfully to product vision while staying deeply involved in day
- day execution to ensure ideas translate into real, measurable impact. Data
Additional details
- ABOUT US HighLevel is an AI powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community driven growth rooted in real customer outcomes. To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently. Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long term scalability. OUR PEOPLE With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home. OUR IMPACT Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We're proud to be a part of that. Learn more about us on our YouTube Channel or Blog Posts ABOUT THE TEAM The Creators Product team at HighLevel is focused on building and scaling a world