other
Posted Apr 10Field Service Representative – Technical Instructor
at Saronic
San Diego, United StatesOn-site
Responsibilities
- - Support the development and refinement of training materials, learning objectives, assessments, and certification standards related to platform maintenance and sustainment.
- - Conduct training needs analysis to identify sustainment-related skill gaps across operational teams.
- - Collaborate with Mission Operations Trainers to deliver integrated operator and maintainer training programs.
- SUSTAINMENT READINESS & CAPABILITY DEVELOPMENT - Train operators and maintainers to independently diagnose, troubleshoot, and repair system issues. - Promote disciplined maintenance practices and reinforce system safety protocols. - Identify recurring technical challenges and provide coaching to improve operator and maintainer proficiency. - Ensure personnel are capable of sustaining Saronic ASVs during extended operational deployments.
- STAKEHOLDER COLLABORATION - Coordinate with engineering, product development, and mission operations teams to ensure sustainment training reflects current system capabilities. - Provide post-training feedback and field observations to engineering and product teams. - Support collaboration between operational training and sustainment training programs. - Assist leadership in refining sustainment readiness standards across operational teams. - ROLE
- TECHNICAL TRAINING & CURRICULUM DELIVERY - Develop and deliver training programs focused on ASV system sustainment, maintenance procedures, diagnostics, and troubleshooting.
Requirements
- - Strong organizational and time management skills with the ability to manage multiple training events and operational priorities.
- - Excellent interpersonal and communication skills with the ability to clearly instruct technical concepts to diverse audiences.
- QUALIFICATIONS: - Bachelor’s degree in engineering, robotics, computer science, maritime systems, or equivalent technical experience preferred. -
- Experience supporting hardware/software systems in maritime, robotics, autonomous systems, or unmanned platforms. -
- Experience delivering hands-on technical training or instructor-led instruction in operational environments. - Strong analytical and problem-solving skills with the ability to diagnose system faults under operational conditions. - Excellent communication and interpersonal skills with the ability to collaborate effectively across cross-functional teams. - Prior
- experience supporting DoD or government customers is a plus. - Military technical maintenance experience is a plus.
- PHYSICAL DEMANDS: - Ability to certify as “fit for work” by demonstrating ability to swim and tread water.
- - Ability to perform physically demanding work including stooping, bending, kneeling, crawling, and climbing for extended periods (up to 12 hours/day).
- - Ability to stand and walk for extended periods over varied terrain.
- - Ability to work in shipyard environments, onboard vessels under construction, and outdoor operational settings.
Benefits
- Benefits: Medical Insurance: Comprehensive health insurance plans covering a range of services Saronic pays 100% of the premium for employees and 80% for dependents Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents Time Off: Generous PTO and Holidays Parental Leave: Paid maternity and paternity leave to support new parents Competitive Salary: Industry-standard salaries
Contact
- Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3) https://www.govinfo.gov/link/uscode/8/1324b.
Additional details
- Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.
- This role blends hands-on technical instruction, field support, and performance assessment to ensure operators and maintainers are fully prepared to sustain Saronic platforms in operational environments.
- You will be responsible for both delivering and refining training initiatives that cover system diagnostics, maintenance procedures, hardware and software troubleshooting, and sustainment best practices.
- This role also supports platform integration, commissioning, and operational deployment activities to ensure systems are deployed and maintained effectively.
- The Technical Instructor works closely with Mission Operations Specialist Trainers, engineering teams, and operational leadership to ensure sustainment training reflects real-world operational demands and evolving system capabilities.
- - Provide instructor-led classroom and hands-on technical instruction to internal teams, contracted customers, and DoD partners.
- TECHNICAL PROCEDURES & SUSTAINMENT STANDARDS - Support the development and validation of maintenance procedures and sustainment best practices for Saronic ASVs. - Contribute to the documentation and refinement of maintenance Standard Operating Procedures. - Assist in establishing sustainment training standards and readiness benchmarks for system maintainers. - Ensure training materials remain aligned with current platform configurations, software updates, and engineering changes.
- REQUIREMENTS: - Demonstrated success supporting technical systems in field or operational environments.
- - Demonstrated problem-solving ability and a proactive approach to troubleshooting complex systems.
- - Ability to operate effectively in dynamic operational environments.