other
Posted 3 hours agoManager, Revenue Cycle
Southlake, United StatesHybrid
Responsibilities
- Lead, coach, and develop members of the revenue cycle team, establishing priorities, driving accountability, and supporting professional growth.
- Own the end-to-end revenue cycle for sponsor-funded studies and internal sites, ensuring accurate tracking of balances and timely collections.
- Lead all AR recovery efforts for balances aging beyond 90 days, owning escalation strategy, resolution, and root-cause remediation.
- Monitor and reconcile study-level balances and payment activity, proactively identifying discrepancies and driving resolution with internal and external stakeholders.
- Analyze AR aging and payment trends, escalating risks and recommending actions to improve collections and cash flow.
- Prepare AR aging schedules, financial summaries, and operational reports for finance leadership.
- Lead internal audits, financial reviews, and documentation related to accounts receivable and billing activities.
- Define and improve AR and RCM workflows, reporting, and system utilization to increase efficiency and financial transparency.
- Own finance process documentation and drive adoption of best practices across the organization.
- Track record of driving AR recovery and reducing aged balances across a complex receivables portfolio.
Requirements
- By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need.
- You will also lead the onboarding of newly acquired sites onto our real-time eCTMS platform, standardizing processes and helping scale research finance operations as the organization grows.
- Serve as the point person leading financial migrations for newly acquired sites — transferring active studies from paper-based processes and other eCTMS platforms (such as CRIO) onto our real-time eCTMS.
- Bachelor's degree in Finance, Accounting, Business, or a related field; or equivalent practical experience. 5–7+ years of
- experience in accounts receivable, revenue cycle management, billing operations, or finance within a complex or multi-entity environment, including
- experience owning a function or leading process improvement. Demonstrated
- experience leading system implementations, migrations, or the onboarding of new sites/entities onto a shared platform.
- Strong proficiency in Microsoft Excel, including data analysis, reconciliation, and financial reporting.
- Demonstrated ability to manage multiple priorities and stakeholders while maintaining strong attention to detail and accuracy.
- Strong written and verbal communication skills, with the ability to work effectively with internal stakeholders and external partners including sponsors and CROs.
- Proven ability to independently own operational finance processes, lead cross-functional efforts, and resolve issues proactively. Preferred
- experience with RealTime eCTMS, CRIO, or similar clinical trial management and billing systems. •
- Experience migrating or onboarding clinical research sites from paper-based or legacy eCTMS systems onto a unified platform.
- Background in healthcare revenue cycle management, clinical research, or clinical trial finance.
- Familiarity with clinical trial billing structures, sponsor contracts, and study-level financial reconciliation. •
- Experience working in high-growth, multi-site, or acquisitive organizations. How We Work
Benefits
- Comprehensive medical, dental, and vision coverage, with up to 75% of premiums covered by Iterative Health
- Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years
- 401(k) program with a company match of up to 3% (up to $3,000 annually)
- Weekly in-office lunch benefit every Tuesday
- 100% company-paid short-term and long-term disability coverage
- Annual wellness and professional development stipend to support your health and growth And more!
Contact
- experience more accessible to you, please contact CandidateAccommodations@iterative.health.
Additional details
- Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes.
- We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology.
- Today, Iterative Health is headquartered in Cambridge, Massachusetts, and New York City with 250+ employees world-wide.
- The Manager, Revenue Cycle Management at Iterative Health has end-to-end ownership of revenue cycle management across sponsor-funded clinical studies and our research site network.
- This pivotal role is responsible for ensuring accurate billing, timely cash application, and proactive management of accounts receivable to optimize cash flow across a complex, multi-site clinical research environment.
- You will partner closely with cross-functional teams to drive financial performance while supporting the growth of our research network.
- Success in this role requires a hands-on, detail-oriented leader who enjoys building efficient processes, solving operational challenges, and identifying smarter, more scalable ways of working.
- Serve as a key point of contact for sponsors and CROs regarding billing inquiries, payment status, and outstanding balances.
- Partner cross-functionally with Clinical Operations, Site Finance, and Accounting teams to clarify billing terms, milestone triggers, and contract deliverables.
- Fast-paced and highly iterative growth environment