product
Posted May 28Senior Product Manager, Infrastructure Observability | Canada | Remote
at Grafana Labs
CanadaRemote
Responsibilities
- Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Requirements
- With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions.
- Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost.
- You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders.
- Product Managers are the bridge that connect Engineering, Design, and UX to GTM.
- As the Senior Product Manager for Infrastructure Observability (Infra O11y) you’ll be responsible for our most popular Grafana Cloud products that span the infrastructure suite: Kubernetes Monitoring and Cloud Provider Observability.
- Your role will require heavy customer discovery, understanding user needs, and building consensus and alignment across several Engineering groups and many stakeholders as we look towards simplifying our broader Infra O11y experience for Grafana Cloud.
- You will also need to flex your GTM muscles and build conviction in areas like competitive analysis and sales enablement to better inform activities like pricing and packaging.
- Beyond driving your individual product area, you’ll also need to ensure that the experiences you’re building are tightly woven into our overall Grafana Cloud suite of products, by establishing integration touchpoints with other key offerings like Grafana Cloud Knowledge Graph and Grafana Assistant, so that our customers have a seamless monitoring
- experience where they can easily navigate between different layers of their architecture through guided explorations and natural language.
- Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
- Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering What makes you a great fit:
- A BS/BA in Computer Science, a related field, or equivalent work experience
- experience in a B2B SaaS product •
- Experience using or building developer-facing tools, APIs, or platform services
- Ability to discuss APIs, data models, schema evolution, and distributed systems concepts •
- Experience driving adoption of shared services or platform capabilities across multiple product teams •
- Experience working with Engineering and Design teams build delightful products and features – with sounds UX – in a fast-paced environment
- Experience with open source software and/or commercial open source companies •
- Experience using or building observability products and/or developer tools, either internally as an SRE or for external customers
- Proficient with infrastructure concepts and components – like Kubernetes, Cloud Service Providers, and VMs – and able to articulate these models in human-readable terms •
- Experience with AI tools
- Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings.
Experience
- 7+ years of experience in Product Management 5+ years of
Benefits
- As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain.
- Your primary responsibility will be to help define the vision and ensure the long-term success of Infra O11y, working with your engineering partners to fine-tune product strategy.
- Transform ideas and feedback into a product vision and roadmap
- Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders Bonus Points: •
- In Canada, the base compensation range for this role is $164,490 CAD - $197,389 CAD .
- Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process.
- *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range &
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
- Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique.
Contact
- Learn more at grafana.com and follow us on LinkedIn and X .
Additional details
- Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture.
- Grafana Cloud, our fully managed observability platform, is flexible and built for scale.
- We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P.
- We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work.
- Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
- You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
- This is a fully remote position and we're considering candidates in Canada EST.
- You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals.
- The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
- You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The opportunity: