operations
Posted Mar 20AI Operations Specialist
at Bretton AI
San Francisco, United StatesOn-site
sql$90,000
Responsibilities
- Conduct detailed quality assessments and partner with engineering to improve system performance. - Ongoing: Become the go-to expert for AI operations, conducting critical reviews that directly shape product development and customer success.
Requirements
- ABOUT BRETTON AI Bretton AI is the leading AI agent platform for financial services.
- THE ROLE We're looking for a detail-oriented, analytically-minded person to join our AI Operations team.
- You'll be on the front lines of ensuring our AI agents are performant for banks and fintechs fighting financial crime at scale — monitoring quality, testing new features, and working directly with engineering and customers to keep our platform running at its best.
- This is a rare opportunity to learn how cutting-edge AI systems work in production while making a real impact on global financial security.
- WHAT YOU'LL DO - Conduct quality reviews of AI agents to ensure they meet the highest standards for compliance teams at banks and fintechs - Test new features and custom logic before they go live for customers - Analyze case data to identify patterns, issues, and opportunities for improvement - Work directly with engineering to understand and measure the impact of system changes - Learn state-of-the-art AI monitoring techniques including performance drift detection, human scoring pipelines, and dataset
- experience - Strong analytical and critical thinking skills with exceptional attention to detail - Ability to review complex information and identify patterns or issues - Comfortable learning new technical systems independently - Strong written and verbal communication skills - Excited to work in a fast-paced startup environment
- Experience at a fast-paced startup - Familiarity with coding/scripting — SQL, dashboards, quick scripts - Customer-facing
Benefits
- BONUS POINTS - Exposure to financial services, fintech, or regulated industries -
- experience in any capacity - Genuine interest in AI/ML systems and how they're deployed in the real world COMPENSATION &
- BENEFITS - $90k – $105k base salary + equity - Comprehensive healthcare, 401k matching, commuter
- benefits - 15 days PTO + holidays, unlimited sick days - Flexible leave options - Working late? We’ve got you covered with DoorDash and an Uber home
Additional details
- Companies like Robinhood, Mercury, and Gusto trust us to automate mission-critical work, starting with anti-money laundering (AML) and counter-terrorist financing investigations.
- Shadow experienced team members and begin conducting your first case reviews. - Month 2: Take ownership of operational support for major customer deployments.
- WHAT WE'RE LOOKING FOR - 1–3 years of professional