other
Added 2 hours agoCustomer Service Representative
at Equifax
On-site
Requirements
- experience you need High school diploma.
- English proficiency B2.
- A minimum of 6 months customer service experience.
- What could set you apart Basic Knowledge of G-suite programs (Sheets, Docs, Slides, etc.) Able to work independently and as part of a team.
- Ability to multitask and prioritize effectively in a fast-paced environment.
Additional details
- What you’ll do Customer Contact: Answer customer calls and video chats to help them understand product features and services.
- Hands-On Help: Guide customers through setting up and using their products after a purchase.
- Solving Problems: Find and fix customer issues, and get help from other teams when problems are complex.
- Accurate Records: Keep detailed notes on all customer conversations for documentation.
- Teamwork: Work with colleagues and other teams, including mentoring junior staff, to ensure a great customer experience. What
- Primary Location: CRI-Heredia Function: Function - Customer Service Schedule: Full time