product
Posted 2 weeks agoSr. Product Manager
at pendo
Raleigh, United StatesHybrid
Responsibilities
- Launch and lifecycle ownership: Drive the full product lifecycle from early concept through general availability and post-launch iteration.
- Track record of driving cross-functional alignment by resolving conflicts, clarifying decisions, and moving work forward.
Requirements
- Pendo is the AI-powered analytics and adoption platform for builders.
- Go-to-market partnership: Serve as the subject-matter expert for Sales, Customer Success, Marketing, and Partnerships on your product area.
- AI-accelerated product work: Apply AI across the product cycle, including discovery synthesis, early wireframe concepts, specification drafting, competitive analysis, and design exploration.
- You will use AI to move faster from insight to decision and share effective practices with the broader team.
- You're AI-curious - genuinely.
- You're not using AI tools occasionally.
- We want someone who sees AI as a multiplier, not a shortcut. Must-haves
- experience with a track record of owning product areas end-to-end in a B2B SaaS environment. Demonstrated •
- Experience taking a product or major feature through the full lifecycle, including scoping, sequencing, launching, and iterating.
- Ability to operate independently on well-scoped problems, determine the approach, and deliver with minimal supervision.
- Active AI fluency with specific examples of how AI has meaningfully changed your day-to-day product workflow.
- Clear, structured communication skills across written specs and verbal updates, with the ability to leave stakeholders aligned on next steps. Nice-to-haves •
- Experience using AI prototyping or code generation tools such as Cursor, v0, Replit, GitHub Copilot, or similar tools to validate product ideas before engineering investment.
- Familiarity with AI-assisted design tools for early-stage concept exploration.
- Familiarity with Pendo as a user or customer. About Pendo
- experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.
- Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.
Experience
- 5+ years of product management
Benefits
- Product vision and strategy: Define the roadmap for your product area and defend prioritization decisions with data, customer insight, and clear reasoning.
- Compensation: The expected salary range for this role to be performed in East Coast (EST) is USD $160,000 - USD $175,000.
- Benefits: Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.
Contact
- If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io.
Additional details
- It connects a portfolio of apps and agents, bought and built, to user success and business outcomes.
- The Product team builds the tools that help customers understand how software gets built, adopted, and improved.
- This is a role based in-office in Raleigh or New York, or Remote in East Coast.
- You will balance the long-term direction of the product area with near-term delivery and contribute to how your work integrates with the broader Pendo platform.
- You will make clear calls on scope, sequence, and tradeoffs while owning the outcome of what ships.
- Discovery and market intelligence: Run continuous discovery with enterprise customers and prospects to understand complex workflows, compliance needs, and buying expectations.
- requirements from differentiation opportunities and synthesize findings into actionable product decisions.
- Cross-functional execution: Work closely with engineering to sequence and scope work, and partner with design on interaction models and user experience.
- You will hold the quality bar for acceptance criteria, dependency management, sprint discipline, and delivery readiness.
- You will translate product capability into a clear commercial narrative and bring customer and market signals back into the roadmap.