engineering
Posted 1 weeks agoEngineering Manager (m/f/d)
at Superchat
Berlin, GermanyHybrid
Requirements
- The phone call, the contact form, the support ticket: all of it is being replaced by messaging and AI.
- Then ChatGPT happened, and the second chapter began: AI agents that respond across chat, email, and voice at the quality of the best human teams.
- experience in software engineering, ideally in B2B SaaS environments.
- experience in Java/Kotlin is a plus, since our backend runs on Kotlin/Quarkus.
- You are entering engineering management for the first time and have not yet experienced leading teams through performance, hiring, and scaling challenges.
- Modern stack. Kotlin/Quarkus, AWS, TypeScript/React/Next.js, and LangGraph for AI-powered features
Experience
- You bring 3–5+ years of people management
Benefits
- Founded in 2020, Superchat has become the platform of choice for 10,000+ businesses worldwide , from globally recognized brands like Allianz, Auto1, Enpal, Danone, and GASAG to the small businesses, dental practices, and one-person startups that need to look bigger than they are.
- We're 100 people , profitable , and have raised €18M in funding (last round 4.5 years ago, we've been growing on our own money since). Headquartered in Berlin.
- You handle difficult conversations directly and thoughtfully - including performance issues, conflicts, and compensation discussions, with support from the CTO where needed Stakeholders
- People Ops: Partner on compensation and processes
- Funded with conviction. $16.5M raised with a strong trajectory toward profitability
- Annual personal development budget of €500 for conferences, courses, books, career coaching, and more
Additional details
- At Superchat, we're rebuilding how businesses talk to their customers.
- Today, millions of messages flow through Superchat every single day .