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Posted 4 hours agoTechnical Project Manager
Columbus, United StatesOn-site
Responsibilities
- End-to-End Delivery: Own the execution of complex, multi-team technical programs, ensuring they progress predictably from early scoping and dependency mapping through launch and stabilization.
- Agile Orchestration: Drive agile program ceremonies, coordinate cross-squad sprint reviews, organize program-level syncs, and facilitate joint retrospectives.
Requirements
- Additionally, this role champions modern operations by actively leveraging generative AI tools to maximize personal productivity, streamline documentation, and continuously mature the wider TPM playbook. What You'll Do:
- Tracking & Documentation: Establish and maintain high hygiene standards for project tracking in Jira (boards, epics, sprint mapping, and active dependency links) and structured, accessible documentation in Confluence.
- Connective Tissue: Serve as the primary operational link bridging Engineering, Product, Design, Data, and go-to-market/customer-facing business teams.
- Technical Literacy & Modern AI Productivity (10%)
- AI-Powered Workflows: Actively utilize modern generative AI tools (such as Claude, ChatGPT, Cursor, or Copilot) to accelerate daily tasks—such as synthesizing documentation, drafting clear stakeholder communications, and automating administrative program tracking.
- Technical Engagement: Build a strong working knowledge of impact.com's system architectures, APIs, and cloud infrastructure patterns to credibly challenge timelines, identify technical risks, and participate in scoping discussions with technical leads.
- Cross-functional programs are delivered predictably, on scope, and with high transparency across R&D and GTM teams.
- Jira & Confluence Health: Accuracy and completeness of epic definitions, dependency linkages, active decision logs, and release plans.
- experience within a fast-paced software development or technology environment.
- Agile Mastery: Deep command of Agile/Scrum methodologies, with the practical ability to adapt frameworks to fit squad-specific maturity and organizational contexts.
- experience utilizing Jira (roadmaps, cross-team boards, reporting) and Confluence to manage complex documentation.
- Technical Literacy: Ability to understand technical architectures, API integrations, and system infrastructure well enough to engage credibly with staff engineers and architects.
- AI Tool Integration: Demonstrated
- experience using AI productivity tools (e.g., Cursor, Copilot, ChatGPT, Claude) to accelerate personal output, draft communications, or synthesize technical data.
- Certifications: Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), Certified ScrumMaster (CSM), or equivalent professional project management credentials.
- Advanced Technology Exposure: Familiarity with LLM-based product workflows, prompt engineering, RAG pipelines, or model fine-tuning processes.
- Infrastructure Context: High-level understanding of cloud infrastructure (AWS or GCP), CI/CD pipelines, and microservices. Practice Building:
- Experience helping to build or mature a TPM function, project management office, or shared delivery playbook from the ground up.
- experience of the applicant along with the
Experience
- Experience: 5+ years of dedicated technical project or program management
Benefits
- Salary Range: $150,000 - $180,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.
- *This is the pay range the Company believes is equitable for this position at the time of this posting.
- Consistent with applicable law, compensation will be determined based on the skills, qualifications, and
- requirements of the position, and the Company reserves the right to modify this pay range at any time.
- Benefits and Perks:
- benefits package that supports your well-being, growth, and work-life balance.
- Medical, Dental, and Vision insurance
- Flexible spending accounts and 401(k)
- Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge.
- Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage.
- A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
- Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
- Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.
Contact
- About impact.com
- impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey.
- From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships.
- As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most.
- Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.
- Your Role at impact.com :
- As impact.com continues to scale its global partnership management platform, our product offering and distributed system architectures grow increasingly interconnected.
- At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a
- impact.com is proud to be an equal-opportunity workplace.
Additional details
- Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform.
- Delivering major, high-leverage software capabilities is no longer the work of single, isolated squads; instead, it demands seamless coordination, dependency management, and flawless alignment across multiple engineering, product, design, and data science teams.
- Without dedicated operational guidance, complex cross-functional initiatives face risks of misalignment, fragmented tracking, delayed releases, and administrative overhead on engineering leadership.
- The Technical Project Manager (TPM) role is established within the Product Operations sub-department to resolve these challenges.
- By serving as the operational connective tissue across squads, the TPM ensures that multi-team technical programs are planned with rigor, executed with agility, and delivered with predictability.
- This role is essential for accelerating program velocity, resolving structural friction points, and keeping our R&D teams highly aligned with overall business outcomes and customer success.
- Reporting directly to the Senior Director, Product Operations, this individual takes end-to-end operational ownership of cross-functional technical programs from inception to post-launch evaluation.
- The TPM is a "player-coach" of process and program execution.
- They act as a trusted partner to engineering managers, product leads, and UX designers, using Agile and Scrum methodologies to keep highly complex, multi-team efforts on track.
- This role requires a unique combination of sharp organizational instincts, deep communication skills, and technical credibility—allowing you to engage deeply with engineers on architecture, APIs, and system dependencies.