customer support
Added Apr 29Customer Success Manager (Hybrid Denver)
at Boomi
United StatesOn-site
Requirements
- What You'll Do Maximize retention and identify growth opportunities with your account portfolio Manage the overall post-sales account success (technical, commercial) with the support of the Boomi teams (Product, Services, Support) Understanding of customer
- experience working as either Customer Success, Architect, Engineer or Consulting role with Account management focus
- Experience with Commercial IT organizations Ability to address topics such as business value and total cost of ownership, etc. Demonstrated ability to successfully handle solution and services scoping to define a Statement of Work
- Experience in collaborating with Systems Integrators Excellent ability to understand and communicate complex business and technical subjects to both Management and Technical audiences
- Experience with cloud and application integration and B2B integration Excellent business, analytical, problem solving and communication skills (written and verbal) Proven ability to meet and exceed retention targets
Experience
- Experience You Bring 5+ years of
Benefits
- Bonus Points If You Have
- Benefits Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit! Compensation and
- Benefits Boomi is committed to fair and equitable compensation practices.
- Total Compensation begins at $149,000 and is determined by various factors including geographic location and the candidate's knowledge, skills, and experience. An overview of our
Contact
- If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.
- If you need accommodation during the application or interview process, please submit a request to talent@boomi.com.