marketing
Posted May 19Senior Brand Success Manager
at Faire
San Francisco, United StatesHybrid
Responsibilities
- Develop and manage customer relationships, built on trust and credibility
- Drive high-value adoption and ongoing usage of Faire Direct via brand sales and marketing efforts to maximize Retailer Acquisition
- Drive customer adoption and retention within brand-funded programs such as Ads and Insider Partnership
- Identify growth opportunities for your brands, and coach them from strategy through execution
- Collaborate cross-functionally on various initiatives to further the success of our brands (support, product, design, marketing, etc.)
- Foster a psychologically safe, motivating, inclusive and energizing team culture
Requirements
- At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe.
- experience in sales, account management, or business development in a fast paced environment; You have
- experience using a variety of fundamental sales and data tools (e.g. Salesforce, data visualization software, call recording tools)
- AI Native: You operate AI-first, leveraging AI tools to streamline your workflows and strengthen your pitch.
- Agile and flexible : You have an ability to learn fast, iterate, and be adaptable. You are resilient and bounce back when things get tough.
- Equipped to scale: We invest in what matters, including the latest enterprise AI tools, to help you work smarter and get more out of every day.
Experience
- Experience: You have 5+ years of
Benefits
- San Francisco: the pay range for this role is $ 132,000 to $ 181,500 per year.
- This role will also be eligible for equity and benefits.
- Real rewards. Competitive pay, equity, and comprehensive
Contact
- We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form ( https://bit.ly/faire-form)
Additional details
- Faire is a technology wholesale platform built on the belief that the future is local.
- Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline.
- Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores.
- With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive.
- We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours. About this role
- The mission of the Brand Success team is to partner with and coach the highest potential brands to most effectively utilize Faire’s wholesale platform - to grow their sales and simplify their operations.
- We are seeking a results-oriented customer success / account management professional to manage a book of ~200 brands.
- You will be responsible for engaging and coaching brands within your book on strategies, tactics, programs, products, and events on Faire, in addition to supporting their day-to-day operations.
- You will be accountable for driving high-value brand actions using a tailored brand-specific approach.
- Your success in the role will be based on hitting sales goals related to our brands’ utilization of Faire’s tools and upselling them on new products and programs we are launching.