Sales Associate

On-site

Responsibilities

Develop your sales and customer service skills through training, role-playing, and on-the-job experience.
Make customer-focused decisions and do the right thing to create positive experiences.
Maintain Trek University Guide Status by completing required learning modules and continuing education.
Maintain product displays and merchandising in line with Visual Merchandising Directives (product placement, price auditing, restocking).
Perform weekly Cycle Counts for inventory accuracy.
Assemble or pre-assemble new bikes and assist in preparing customer bikes for service.

Product Knowledge Learn about Trek bikes, components, apparel, and technology.
You bring: A positive, can-do attitude Excellent communication and teamwork skills A desire to grow through feedback and learning Problem-solving skills and customer-first thinking Attention to detail and reliability Basic computer proficiency Ready to Ride with Us? If you're energetic, driven, and passionate about creating great experiences, we want YOU on our team.

Competitive Pay and Bonus Opportunities Supportive, Team-Driven Culture Ongoing Training and Career Development Wellness and Mental Health Focus Exclusive Staff Discounts Community Involvement Fun, Energetic Work Environment

Apply now and become part of the Trek Family! Learn more about us https://www.trekbikes.com/b2b/au/en_AU/careers/ Trek is an equal opportunity employer, committed to diversity and inclusion in the workplace.

Come and join the Trek Family, where we make only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes.
Are you ready to take the next step in your retail career and be part of something bigger? We're looking for passionate, customer-focused Sales Associates with great energy and a love for helping others to create best-in-class experiences in our stores.
A Bit About Us At Trek, we're on a mission to change the world by getting more people on bikes.
As the leading global manufacturer, distributor, retailer, and wholesaler of cycling products, we tackle real-world problems—like urban congestion, pollution, obesity, and mental health—through the power of cycling.
We’re a family-owned, values-driven company that’s committed to professional development, building the best teams, and having fun while we do it.
We care deeply about our people, our products, and the communities we serve.
Why Trek? We offer more than just a job — we offer a career where you’re valued, supported, and given endless opportunities to grow.
About the Role As a Sales Associate , you are responsible for delivering amazing hospitality and driving a great customer experience—while supporting daily operations and hitting individual goals.
Sales & Hospitality Use our Guide Sales Process to connect customers with the right bikes, gear, and services.
Utitlize Lead Lists to stay engaged with customers and drive sales.