management
Posted 3 hours agoDirector of Information Technology
at ButterflyMX
Remote
Responsibilities
- IDENTITY AND ACCESS MANAGEMENT - Build the IAM program: own SSO, MFA, SCIM, automated lifecycle management, privileged access, and identity governance.
- - Own the complete hardware lifecycle, including standards, procurement, configuration, deployment, audit-ready asset inventory, refresh, and secure disposal.
- - Own or coordinate office technology, conference-room systems, internet connectivity, wireless networking, and other workplace infrastructure.
- - Lead software procurement, vendor evaluation, contract support, licensing, renewals, rationalization, and offboarding.
- - Own endpoint hardening, patch management, EDR coverage, device compliance, email security, account hygiene, and IT control effectiveness.
- - Support audits and compliance activities related to access control, asset management, change management, onboarding, offboarding, and enterprise systems.
Requirements
- OUR MISSION ButterflyMX is on a mission to empower people to open and manage doors & gates from a smartphone.
- As a distributed, primarily remote workforce, we’re looking for more intelligent, passionate, collaborative, ai-forward, and down-to-earth individuals to join our growing team.
- ROLE OVERVIEW ButterflyMX is looking for an exceptional Director of Information Technology to build and lead a modern, secure, and highly effective enterprise technology function.
- The right person will become known across ButterflyMX as someone who can solve almost any problem.
- You will also help define the workplace of the future at ButterflyMX.
- You should have deeply embraced AI in your own work and be eager to apply AI and agentic systems to improve IT operations.
- experience that employees actively value and trust, with a reputation for solving root causes, not merely closing tickets. - Ensure employees receive responsive, empathetic, technically excellent support regardless of role, a white-glove
- AI-ENABLED IT OPERATIONS - Identify and implement practical AI and agentic solutions that improve the speed, quality, and scalability of IT operations.
- - Modernize help desk operations through intelligent ticket classification, routing, suggested resolution, and employee-facing AI and self-service experiences.
- - Use AI to improve documentation, knowledge management, workflow automation, access administration, SaaS management, reporting, and operational analysis.
- REQUIREMENTS - A record of materially improving the quality, reliability, security, or employee experience of an IT organization.
- - Uses AI to improve their own and others' work, and can tell production-worthy versus hype.
- Experience operating in a fast-growing SaaS, technology, or similarly dynamic organization. - Deep, hands-on expertise in identity and access management, including SSO, MFA, SCIM, lifecycle automation, and access governance. -
- Experience integrating JumpCloud or an equivalent identity platform with Google Workspace and an HR system such as Workday. -
- Experience managing an MDM/UEM environment, ideally Hexnode, across macOS and Windows endpoints. - Strong
- experience with endpoint security, encryption, EDR, patch management, device compliance, and zero-trust principles. - Strong command of SaaS application governance, procurement, licensing, integration, and offboarding. -
- Experience supporting IT controls and audits involving access, change management, assets, and enterprise systems. - Working knowledge of email security and authentication, including SPF, DKIM, DMARC, domain reputation, and secure mail configuration. -
- Experience supporting office networks, wireless connectivity, conference-room technology, or other physical workplace systems. - Demonstrable
- experience applying AI tools to real professional workflows. -
- Experience building AI-enabled automations, agents, support workflows, or internal tools is strongly preferred. - Relevant certifications are welcome but are not a substitute for exceptional judgment, initiative, technical ability, and results.
- You must have the authorization to work in the US to become an employee.
Experience
- QUALIFICATIONS - 7+ years of relevant IT experience, including at least three years in a senior, lead, or highly autonomous role. -
Benefits
- - Develop the vision for a modern, secure, scalable, and AI-enabled workplace.
- BENEFITS - Comprehensive Medical, Dental and Vision plans (ButterflyMX covers 80% of the cost) starting day 1 - 401(k) plan with a match - 10 paid holidays, 20 vacation days, 5 sick days, 3 floating holidays - Basic Life and Accidental Death and Dismemberment Insurance (ButterflyMX covers 100% of the cost) - Short and Long Term Disability (ButterflyMX covers 100% of the cost) - Paid Family Leave - Employee Assistance Program - Quarterly self-care stipends - Access to optional
- benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance - And more! ButterflyMX is an equal opportunity employer and we value diversity at our company.
Additional details
- Our products are installed in more than 20,000+ multifamily, commercial, gated communities, and student-housing properties worldwide, including properties developed, owned, and managed by the most trusted names in real estate.
- Our features are designed for developers, owners, property managers, and tenants and our products lower operating costs and improve tenant satisfaction.
- OUR SOLUTION Developers and owners no longer need to run building wiring or install in-unit hardware.
- Property managers can grant building access, revoke permissions, and review entry logs from an online dashboard.
- OUR CULTURE & VALUES Fantastic people are the key to our success.
- We’re driven by a shared commitment to excellence and innovation, grounded in our core values: We delight our customers, We take ownership, We are a community of collaborators, We speak up, We think big and do small, and We are tenacious.
- We are looking for an active, innovative, hands-on leader who sees every employee interaction, system, workflow, and support request as an opportunity to make the company better.
- Employees should want to engage with IT because they trust that they will receive thoughtful guidance, clear communication, and a high-quality solution rather than bureaucracy, indifference, or a temporary workaround.
- You will own the systems, tools, infrastructure, and operations that enable our distributed workforce to perform at its best, including identity and access management, endpoint management, hardware, office technology and networking, SaaS applications, onboarding and offboarding, and IT support.
- This includes identifying workflows suited for intelligent automation, such as help desk intake and triage, employee self-service, access requests, device troubleshooting, application provisioning, documentation, and operational monitoring.