Patient Coordinator

United StatesRemote

Responsibilities

Assess the needs of patients with a focus on customer support, coordination of logistics, and problem solving.
Maintain and support a service-oriented relationship with patients
Ensure all data and analysis requests from different parts of the organization are addressed in a timely manner.
Identify, nurture and grow patient relationship in order to influence and schedule ongoing testing.
responsibilities include collaborating with Nurse Coordinators to increase revenue and drive market development through direct sales by being the key contact for patient needs. The Patient Coordinator will accomplish this by being the patient advocate within Natera. PRIMARY RESPONSIBILITIES:

Help manage our business system tools (e.g. QlikView, Salesforce)
Must maintain a current status on Natera training requirements.
experience in an inbound and outbound capacity.
Background in medical or biological sciences preferred KNOWLEDGE, SKILLS, AND ABILITIES:
Ability to think strategically as well as execute tactically
Strong quantitative and MS Excel skills
Must act with a sense of urgency
Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health.

The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.
Remote USA $70,000 — $80,000 USD OUR OPPORTUNITY
Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other
benefits include pregnancy and baby bonding leave, 401k benefits, commuter

For more information, visit www.natera.com .
Link: https://www.natera.com/notice-of-data-collection-california-residents/
Please be advised that Natera will reach out to candidates with a @ natera.com email domain ONLY.

The role of Patient Coordinator will be central to the success of the Prospera product line. This position will be focused on growing the relationship between Natera and its patients to ensure timely management of testing. Core
Work with assigned Nurse Coordinator to maintain & support existing customers.
Outgoing personality with excellent oral & presentation skills.
Emphasis on competitive analysis and team first attitude.
Ability to relate and educate our technology to potential patients
Self-motivation, with the desire and capacity to work both independently and collaboratively
Excellent organizational and communication skills (written and verbal)
This may differ in other locations due to cost of labor considerations.
The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other.
When you join Natera, you’ll work hard and grow quickly.