other
Posted 6 days agoPatient Coordinator
at Natera
United StatesRemote
Responsibilities
- Assess the needs of patients with a focus on customer support, coordination of logistics, and problem solving.
- Maintain and support a service-oriented relationship with patients
- Ensure all data and analysis requests from different parts of the organization are addressed in a timely manner.
- Identify, nurture and grow patient relationship in order to influence and schedule ongoing testing.
- responsibilities include collaborating with Nurse Coordinators to increase revenue and drive market development through direct sales by being the key contact for patient needs. The Patient Coordinator will accomplish this by being the patient advocate within Natera. PRIMARY RESPONSIBILITIES:
Requirements
- Help manage our business system tools (e.g. QlikView, Salesforce)
- Must maintain a current status on Natera training requirements.
- experience in an inbound and outbound capacity.
- Background in medical or biological sciences preferred KNOWLEDGE, SKILLS, AND ABILITIES:
- Ability to think strategically as well as execute tactically
- Strong quantitative and MS Excel skills
- Must act with a sense of urgency
- Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health.
Experience
- Minimum of 2 years of sales experience
Benefits
- The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.
- Remote USA $70,000 — $80,000 USD OUR OPPORTUNITY
- Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.